People Operations Assistant — Hybrid, Entry-Level HR Support

Taylor-and-Franci; Singapore; Hybrid; SGD 32,000 - 42,000; Full time

Benefits offered by this job

Salary commensurate with experience

Good work-life balance

20 days annual leave

3 discretionary holiday days

4 volunteering days

Healthcare insurance

Employee assistance programme

Share Match

Annual health screening

Job summary

Taylor & Francis is hiring a People Operations Assistant in Singapore. You’ll support employee experiences, handle queries, and assist with onboarding and career transitions using modern systems. No HR experience required; training provided to grow in a collaborative, in-person/remote balanced environment.

We offer full training, career development, generous leave, volunteering days, and health benefits. Open to candidates with the right attitude and core skills who can work at least 3 days

Qualifications

• Genuine passion for customer service and helping others
• Meticulous attention to detail and accuracy
• Strong IT skills; comfortable with new systems
• Ability to work at pace while maintaining quality
• Self-motivated with initiative and problem solving
• Excellent communication, warm and professional
• Fluency in English and Mandarin required for APAC coverage

Responsibilities

• Deliver exceptional customer service to employees across workplace needs
• Manage employee queries with speed, accuracy and care
• Support onboarding and career transitions for staff
• Utilize systems to streamline processes and improve experiences
• Collaborate with teams to solve challenges and drive improvements
• Contribute to HR projects shaping employee support

Skills

Customer service

Attention to detail

IT skills

Speed

Initiative

Communication

Bilingual English/Mandarin

Job description

Taylor & Francis is hiring a People Operations Assistant in Singapore. You’ll support employee experiences, handle queries, and assist with onboarding and career transitions using modern systems. No HR experience required; training provided to grow in a collaborative, in-person/remote balanced environment.

We offer full training, career development, generous leave, volunteering days, and health benefits. Open to candidates with the right attitude and core skills who can work at least 3 days