People & Culture Business Partner, AI & Workforce Transformation

Singapore Telecommunications Limited; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

Singapore Telecommunications Limited is seeking an experienced HR leader to act as a strategic partner to senior executives. You will design workforce planning, organisation design and talent strategies that align with business growth and digital transformation initiatives.

You will champion AI-enabled HR practices, leverage people analytics, and coach leaders to build resilient, high-performing teams across a fast-paced tech and telecom environment.

Qualifications

• 10-15 years of progressive HR leadership experience at senior levels.
• Experience partnering with senior executives in tech, telecom, AI or digital infrastructure.
• Deep expertise in strategic workforce planning and organisation design.
• Strong use of people analytics to influence decisions.
• Solid understanding of AI-enabled HR technologies and modern operating models.
• Proven success in large-scale organisational transformation.

Responsibilities

• Translate business strategy into workforce, organisation and talent plans.
• Lead skills-based workforce planning and internal mobility initiatives.
• Utilise analytics to inform executive decision-making on talent and productivity.
• Champion AI-enabled HR solutions that improve employee experience and HR productivity.
• Coach leaders to build high-performing, inclusive teams, across the organisation.
• Drive transformation including change management, culture evolution and operating model changes.
• Lead talent reviews, succession planning and leadership development initiatives.

Skills

HR Leadership

Strategic Workforce Planning

People Analytics

Executive Coaching

Change Management

AI in HR

Leadership Development

Stakeholder Management

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

At Singtel, we are building a high-tech company that aspires to become the world's most intelligent connectivity company. As AI, digital infrastructure and emerging technologies reshape the future of work, we're looking for an exceptional HR leader to help us transform how we build, develop and enable our workforce.

This is not a traditional HR Business Partner role. We're looking for a strategic advisor who combines commercial acumen with data-driven decision-making, skills-based workforce planning, and AI-enabled HR practices. You'll work alongside senior business leaders to shape organisational strategy, strengthen leadership capability, accelerate workforce transformation and create an exceptional employee experience.

As a trusted partner to senior leaders, you will:

• Translate business strategy into workforce, organisation and talent strategies that support long-term growth.
• Lead skills-based workforce planning, capability mapping and internal mobility initiatives to build future-ready talent.
• Leverage people analytics and workforce insights to inform executive decision-making on talent, engagement, productivity and organisational effectiveness.
• Champion AI-enabled HR solutions that enhance employee experience, manager effectiveness and HR productivity while ensuring responsible and ethical use of AI.
• Coach leaders to build high-performing, inclusive and resilient teams, strengthening leadership capability across the organisation.
• Drive organisational transformation, including change management, culture evolution, digital adoption and operating model changes.
• Lead strategic talent reviews, succession planning, leadership development and retention initiatives for critical talent.

What You'll Bring

We're looking for an experienced HR leader who brings:

• 10-15 years of progressive HR leadership experience, including senior HR Business Partner, HR Director, Head of HR or People Transformation leadership roles.
• Experience partnering with senior executives in technology, telecommunications, digital infrastructure, software, cloud, AI, engineering or other fast-paced innovation-driven environments.
• Deep expertise in strategic workforce planning, organisation design, leadership development and talent strategy.
• Strong experience applying people analytics and workforce insights to influence business decisions.
• A solid understanding of AI-enabled HR technologies, digital employee experience and modern HR operating models.
• Proven success leading large-scale organisational transformation and change programmes.
• Excellent executive presence with the ability to influence, coach and challenge senior stakeholders.

Who You Are

You are:

• A strategic business partner who connects people decisions to business outcomes.
• A workforce architect who understands the capabilities organisations need to compete in the future.
• A data-driven problem solver who turns insights into action.
• An AI-native HR leader who embraces technology to improve how HR delivers value.
• A trusted coach who builds leadership capability and inspires confidence.
• A collaborative change leader who thrives in complex, fast-moving environments.
• Passionate about building an inclusive, high-performing culture where people and business succeed together.

Why Join Singtel?

You’ll play a pivotal role in shaping the future workforce of one of Asia's leading technology companies. Working alongside senior leaders, you’ll help define how AI, data and modern people practices transform the employee experience, strengthen leadership and enable business growth.