People & Culture Business Partner, AI & Workforce Transformation

Singtel Group; Singapore; On-site; SGD 160,000 - 240,000; Full time

Job summary

Singtel is seeking a strategic HR leader to partner with senior executives in shaping workforce strategy and transformation in a fast-paced tech environment. This role focuses on data-driven decision-making, skills-based planning and AI-enabled HR practices to enhance employee experience and leadership capability.

As a trusted advisor to senior leaders, you will drive organisational transformation, talent reviews and succession planning to sustain growth and competitiveness.

Qualifications

• 10-15 years of progressive HR leadership experience at senior levels (HRBP, HR Director, Head of HR).
• Experience partnering with senior executives in tech, telecom or AI-driven environments.
• Deep expertise in strategic workforce planning, organisation design and leadership development.
• Strong use of people analytics and workforce insights to influence decisions.
• Solid understanding of AI-enabled HR technologies and modern operating models.

Responsibilities

• Translate business strategy into workforce, organisation and talent strategies for long-term growth.
• Lead skills-based workforce planning, capability mapping and internal mobility initiatives.
• Leverage analytics to inform executive decisions on talent, engagement and productivity.
• Champion AI-enabled HR solutions while ensuring ethical use of AI.
• Coach leaders to build high-performing, inclusive, resilient teams.
• Drive transformation including change management and operating model changes.
• Lead strategic talent reviews, succession planning and leadership development.

Skills

Strategic HR leadership

Workforce planning

People analytics

AI-enabled HR

Executive coaching

Stakeholder management

Change management

Diversity & inclusion

Education

IHRP Certification

Job description

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People & Culture Business Partner, AI & Workforce Transformation

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say ... "Hello BIG Possibilities".

At Singtel, we are building a high-tech company that aspires to become the world's most intelligent connectivity company. As AI, digital infrastructure and emerging technologies reshape the future of work, we're looking for an exceptional HR leader to help us transform how we build, develop and enable our workforce.

This is not a traditional HR Business Partner role. We're looking for a strategic advisor who combines commercial acumen with data-driven decision-making, skills-based workforce planning, and AI-enabled HR practices. You'll work alongside senior business leaders to shape organisational strategy, strengthen leadership capability, accelerate workforce transformation and create an exceptional employee experience.

If you're passionate about using AI, analytics and innovative people practices to drive business outcomes, we'd love to hear from you.

As a trusted partner to senior leaders, you will:

• Translate business strategy into workforce, organisation and talent strategies that support long-term growth.
• Lead skills-based workforce planning, capability mapping and internal mobility initiatives to build future-ready talent.
• Leverage people analytics and workforce insights to inform executive decision-making on talent, engagement, productivity and organisational effectiveness.
• Champion AI-enabled HR solutions that enhance employee experience, manager effectiveness and HR productivity while ensuring responsible and ethical use of AI.
• Coach leaders to build high-performing, inclusive and resilient teams, strengthening leadership capability across the organisation.
• Drive organisational transformation, including change management, culture evolution, digital adoption and operating model changes.
• Lead strategic talent reviews, succession planning, leadership development and retention initiatives for critical talent.

What You'll Bring

We're looking for an experienced HR leader who brings:

• 10-15 years of progressive HR leadership experience, including senior HR Business Partner, HR Director, Head of HR or People Transformation leadership roles.
• IHRP Certification.
• Experience partnering with senior executives in technology, telecommunications, digital infrastructure, software, cloud, AI, engineering or other fast-paced innovation-driven environments.
• Deep expertise in strategic workforce planning, organisation design, leadership development and talent strategy.
• Strong experience applying people analytics and workforce insights to influence business decisions.
• A solid understanding of AI-enabled HR technologies, digital employee experience and modern HR operating models.
• Proven success leading large-scale organisational transformation and change programmes.
• Excellent executive presence with the ability to influence, coach and challenge senior stakeholders.

Who You Are

You are:

• A strategic business partner who connects people decisions to business outcomes.
• A workforce architect who understands the capabilities organisations need to compete in the future.
• A data-driven problem solver who turns insights into action.
• An AI-native HR leader who embraces technology to improve how HR delivers value.
• A trusted coach who builds leadership capability and inspires confidence.
• A collaborative change leader who thrives in complex, fast-moving environments.
• Passionate about building an inclusive, high-performing culture where people and business succeed together.

Why Join Singtel?

You'll play a pivotal role in shaping the future workforce of one of Asia's leading technology companies. Working alongside senior leaders, you'll help define how AI, data and modern people practices transform the employee experience, strengthen leadership and enable business growth.

If you're ready to help build the future of work, we'd love to hear from you.