Payment & Card Operations Analyst

MetaComp; Singapore; Híbrido; SGD 60 000 - 90 000; Tempo integral

Resumo da oferta

Metacomp, a Singapore-based fintech licensed by MAS, is hiring a Payment & Card Operations Analyst. You will manage fiat liquidity, payment flows and card operations with real responsibility from day one.

You’ll work cross-functionally with trading, sales, compliance and banks, handling inquiries, reconciliations and client updates while learning the end-to-end payments lifecycle. This role offers hands-on ownership in a fast-paced fintech, with ad hoc evening shifts and a chance to grow in

Qualificações

• Min 1 year experience in finance/treasury/payments/ops roles.
• Strong attention to detail with numbers and reconciliations.
• Clear, prompt written communication; client/bank liaison.
• Calm and methodical under time pressure; respect bank cut-offs.
• Willing to work ad hoc evening shift rotations.
• Follow controls (maker-checker) and escalate issues.
• Exposure to payments, banking operations or fintech preferred.

Responsabilidades

• Oversee fiat liquidity and pay-in/out flows across partners.
• Manage card issuing funding and reconciliation.
• Serve clients and update on payment status.
• Coordinate with banks and PSPs to resolve issues.
• Assist compliance in transaction monitoring and flag suspicious activity.

Conhecimentos

Finance knowledge

Attention to detail

Clear communication

Calm under pressure

Shift rotations

Formação académica

Accounting or Finance degree

Ferramentas

SQL basics

APIs basics

Descrição da oferta de emprego

Metacomp is a Singapore-based fintech licensed by the Monetary Authority of Singapore as a Major Payment Institution, covering Digital Payment Token (DPT) and cross-border money transfer services. We move fiat and digital assets for institutional and corporate clients across multiple banking partners and payment rails.

The Payment & Card Operations team runs every fiat pay-in, payout and card flow that passes through the business. We sit between clients, the OTC trading desk, compliance and our banking partners, and we keep money moving accurately, quickly and in line with regulation.

The role

As a Payment & Card Operations Analyst, you will run day-to-day fiat liquidity, payment and card operations, and learn how a licensed payments business actually moves money. This is a hands‑on, client‑facing role with real responsibility from your first month.

You will work across pay‑ins, payouts and card issuing, and partner closely with the trading desk, sales, compliance and our banks and PSPs. It suits someone who likes numbers, stays calm when a payment is stuck, and wants to understand the full picture behind every transaction.

What you'll do

Fiat liquidity and payment flows

• Monitor and manage fiat liquidity across our banking partners and omnibus accounts, in multiple currencies.
• Process fiat pay‑in and payout fund flows end to end, from client instruction to bank execution and ledger update.
• Learn to choose the best payment route and rail for each payout, weighing available liquidity, rail speed, cost, cut‑off times and partner restrictions.
• Support daily safeguarding of client money and the fund movements that keep it in the right place.

Card operations

• Manage card issuing funding and daily card reconciliation with our BIN sponsor.
• Handle cashback and rebate processing.
• Run disputes and chargebacks from intake through to resolution.
• Work with the OTC trading desk front and back office to forecast liquidity needs for payouts and safeguarding.
• Understand how FX trades, hedging with liquidity providers and inter‑account fund movements close liquidity gaps, and raise shortfalls early.

Client servicing

• Communicate directly with clients, sales and relationship managers in group chats.
• Take and confirm client orders and payment instructions accurately, and keep clients updated on status.

Banks and PSPs

• Triage stuck, delayed or rejected payments with banks and PSPs.
• Raise and follow through on recalls, cancellations, tracers and payment investigations.

Compliance and transaction monitoring

• Work with compliance on transaction monitoring to spot, elevate and report suspicious activity.
• Learn how funding behaviour differs across client types, and use it to flag what looks out of pattern.

What we're looking for

Requirements

• Min 1 year experience in finance/treasury/accounting/payments/or ops related roles
• Strong attention to detail and comfort working with numbers, balances and reconciliations.
• Clear, prompt written communication; comfortable speaking with clients, banks and internal teams.
• Calm and methodical under time pressure, especially around bank cut‑offs and urgent payments.
• Able to follow controls such as maker‑checker approvals, and to elevate when something looks wrong.
• Willing to work adhoc evening shift rotations described below.

Preferred

• Degree or background in Accounting or Finance.
• Exposure to payments, banking operations, treasury, cards or fintech.

Good to have

• Some understanding of SQL for querying data and running checks.
• Basic familiarity with APIs and how payment systems connect.
• Interest in digital assets and how they connect to traditional payment rails.

Ad Hoc Shift rotation from time to time (WFH allowed for shift days)

• See the full lifecycle of cross‑border payments, liquidity and card issuing inside one licensed business.
• Work alongside the trading desk and compliance, not in a silo.
• Real ownership early, with a team in Singapore and Kuala Lumpur that will teach you the rails.

A clear foundation for a career in payments, treasury or fintech operations