Patient Services, Scheduling & Billing Associate

Singapore National Eye Centre; Singapore; On-site; SGD 22,000 - 40,000; Full time

Job summary

National Heart Centre of Singapore Pte Ltd is seeking a frontline Administrator to manage registration, appointment scheduling and payment collection, ensuring smooth patient flow in the clinic. You will support service improvement projects and assist clinicians and radiographers in consultation and scanning areas.

The ideal candidate holds a Diploma or equivalent in Clinic Practice/Healthcare Administration, is proficient with Microsoft Office, and communicates well.

Qualifications

• Diploma or equivalent in Clinic Practice/Healthcare Admin.
• Proficient in Microsoft Office applications.
• Pleasant disposition with good communication skills.
• Ability to speak a second language or dialect would be an advantage.

Responsibilities

• Handle frontline duties in registration, appointment scheduling and payment collection to support smooth patient flow in the clinic.
• Provide support for service improvement initiatives/projects.
• Assist doctors, radiographers and patients in consultation and scan rooms; conduct basic patient assessments.
• Assist in transferring patients to the scanner table and liaising with departments on tests/procedures appointments.
• Brief patients on preparation needed prior to tests/procedures.

Skills

Communication

Customer service

Multilingual advantage

Education

Diploma or equivalent in Clinic Practice/Healthcare Admin

Tools

Microsoft Office

Job description

National Heart Centre of Singapore Pte Ltd is seeking a frontline Administrator to manage registration, appointment scheduling and payment collection, ensuring smooth patient flow in the clinic. You will support service improvement projects and assist clinicians and radiographers in consultation and scanning areas.

The ideal candidate holds a Diploma or equivalent in Clinic Practice/Healthcare Administration, is proficient with Microsoft Office, and communicates well.