Patient Services & Registration Specialist

National University Polyclinics; Singapore; On-site; SGD 26,784 - 35,712; Full time

Job summary

A healthcare institution in Singapore is seeking Patient Service Associates to provide frontline services. Responsibilities include managing patient queues, appointment scheduling, and ensuring accurate patient information. Candidates should have GCE 'A'/ 'O'/ 'N' levels or NITEC qualification, and possess strong communication skills. A proactive approach and ability to multitask in a fast-paced environment are essential.

Qualifications

• Service-oriented and patient-focused.
• Ability to work independently and in a team.
• Aspire for service excellence and process improvements.

Responsibilities

• Responsible for reception of all appointment and walk-in patients.
• Ensure verification of patient identifiers during registration.
• Handle enquiries and provide courteous service.
• Accurate scheduling/booking and registration for patients.

Skills

Service-oriented

Proactive

Resilient

Good writing skills

Interpersonal communication

Ability to multi-task

Education

GCE 'A'/ 'O'/ 'N' levels or Higher

NITEC qualification

Job description

A healthcare institution in Singapore is seeking Patient Service Associates to provide frontline services. Responsibilities include managing patient queues, appointment scheduling, and ensuring accurate patient information. Candidates should have GCE 'A'/ 'O'/ 'N' levels or NITEC qualification, and possess strong communication skills. A proactive approach and ability to multitask in a fast-paced environment are essential.