Inpatient Services Specialist

JurongHealth Campus; Singapore; On-site; SGD 24,552 - 31,248; Full time

Job summary

A leading public healthcare organization in Singapore is looking for a Patient Service Associate. This role involves assisting with patient discharge procedures and financial counselling. Candidates should have at least a GCE N Level and 1 year of customer service experience. Strong interpersonal skills and a passion for serving patients are essential. The position requires rotating shifts, including weekends and public holidays.

Qualifications

• Minimum GCE N Levels with 1 year of working experience in customer service.
• Excellent interpersonal and communication skills, able to work with all levels of staff.
• Strong passion to serve the patients.
• Willing to work 2 rotating shifts, including weekends and public holidays.

Responsibilities

• Assist in the collection of payment for discharging patients.
• Conduct financial counselling for inpatient stay/charges.
• Perform discharging procedures for patients.
• Obtain follow up appointment for inpatient patients.
• Help in additional responsibilities as assigned by supervisors.

Skills

Interpersonal skills

Communication skills

Customer service experience

Willingness to work in shifts

Education

Minimum GCE N Levels

Job description

A leading public healthcare organization in Singapore is looking for a Patient Service Associate. This role involves assisting with patient discharge procedures and financial counselling. Candidates should have at least a GCE N Level and 1 year of customer service experience. Strong interpersonal skills and a passion for serving patients are essential. The position requires rotating shifts, including weekends and public holidays.