Patient Service Officer, Medical Surgical (Commencing in 2027)

Mount Alvernia Hospital; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

Mount Alvernia Hospital in Singapore seeks a Clerical & Administrative Support role for Medical Surgical Wards. You will greet visitors, answer calls, handle admissions, transfers, discharges, and coordinate follow-up appointments while updating hospital systems.

Daily tasks include filing, documentation, ordering supplies, rosters, statistics, and assisting billing and medication logistics. You will also support HRIS tasks like roster uploads, allowances, and asset counts, contributing to a

Qualifications

• Minimum GCE 'O' Level or Diploma preferred.
• At least 1 year working experience in healthcare setting.
• Strong organisational and interpersonal skills.
• Able to work independently and collaboratively in a fast-paced environment.
• 5.5 days work week

Responsibilities

• Provide clerical and receptionist support, including greeting visitors, attending phone enquiries, responding to call bells.
• Handle all administrative tasks for admissions, transfers, and discharges—preparing forms, updating hospital systems (e.g., bed lists, APF/SCM), escorting patients and coordinating follow-up appointments.
• Perform daily clerical duties such as filing results, managing documentation, ordering supplies, preparing rosters, submitting statistics, and supporting billing and medication logistics.
• Provide admin and operations support as HRIS Coordinator such as uploading of roster, submission of allowance and performing asset count.

Skills

Organisational Skills

Interpersonal Skills

Independent Worker

Team Player

Education

GCE O-Level or Diploma

Tools

HRIS

Job description

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: - Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An Impactful role in shaping a high performing & engaging culture.

Who We Need

This role is responsible for clerical and administrative support in Medical Surgical Wards.

Your key responsibilities are:

• Provide clerical and receptionist support, including greeting visitors, attending phone enquiries, responding to call bells.
• Handle all administrative tasks for admissions, transfers, and discharges—preparing forms, updating hospital systems (e.g., bed lists, APF/SCM), escorting patients and coordinating follow-up appointments.
• Perform daily clerical duties such as filing results, managing documentation, ordering supplies, preparing rosters, submitting statistics, and supporting billing and medication logistics.
• Provide admin and operations support as HRIS Coordinator such as uploading of roster, submission of allowance and performing asset count.

How to Succeed

• Minimum GCE 'O' Level or Diploma preferred.
• At least 1 year working experience in healthcare setting.
• Strong organisational and interpersonal skills.
• Able to work independently and collaboratively in a fast-paced environment.
• 5.5 days work week