Patient Service Associate (1 year, East, $2500) #HJY

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore East is recruiting a Patient Service Associate for a 1 year contract. You will perform patient care and administrative duties, greet patients, register, schedule appointments and handle payments with courtesy.

You will work a 44-hour week with a roster, starting as early as 7am on some days and occasional Saturday hours, and you will be stationed at the Health monitoring station to take height, weight, and blood pressure as part of patient care.

Qualifications

• Must be comfortable using a computer for patient registration, scheduling appointments and payments.
• Willing to start as early as 7am on certain days.

Responsibilities

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries
• Manage patient concerns, ensuring timely resolution
• Communicate effectively with patients to provide high level of customer service
• Stationed at Health monitoring station, take height/weight and blood pressure

Skills

Computer literacy

Customer service

Job description

Salary: $2500

Locations: East

Duration: 1 year contract

Working hours

Weekday: 7am to 7pm (Only need to work 8 hours a day on weekday – Need to follow the roster planned by supervisor) – Certain day might be 645am but quite rare

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat - Need to follow the roster planned by supervisor)

44 hours per work week

Job Scope:

As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties. Your area of responsibilities includes, but are not limited to the following:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Must be comfortable to use computer for patient registration / schedule appointment / payment
• Must be ok to start as early as 7am on certain days. So certain days will start at 7am / 730am / 8am and so on

Melissa Zhang Zhiqi (Mezzo)

CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599