(East Clinics - Pasir Ris/ Sengkang/Punggol/Tampines/Bedok) 1 Year Contract Patient Service Associate (Fixed $2500/month) - Office Hours #HJC

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Patient Service Associate to support SingHealth Polyclinics in Singapore. You will greet and register patients, coordinate referrals from specialists, and handle payments with courteous, professional service.

You will work on a rostered schedule, including early shifts and occasional Saturday work, and will be stationed at Health monitoring stations to take height, weight and blood pressure while delivering a friendly, professional patient experience.

Responsibilities

• Greet and register patients
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Job description

Recruit Express will never request for your Singpass details in our recruitment process. Please contact us at 6732 6006 or email to [e-mail] if you are unsure if it is a scam.

orking hours

• Weekday: 7am to 7pm (Only need to work 8 hours a day on weekday – Need to follow the roster planned by supervisor) – Certain day might be 645am but quite rare
• Every Sat: 7am to 130pm (Only need to work 4 hours on Sat - Need to follow the roster planned by supervisor)
• 44 hours per work week

Jobscope for PSA:

As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties in SingHealth Polyclinics. Your area of responsibilities includes, but are not limited to the following:

• Greet and register patients
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station