1 year contract Patient Service Associate (East) #HRY

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd. is seeking a front-line healthcare support staff based in Singapore to greet and register patients, schedule appointments, and coordinate referrals to specialists.

You'll handle payments, respond to patient inquiries in a courteous and professional manner, and manage patient concerns with timely resolution. The role includes working at the Health monitoring station, taking height, weight, and blood pressure as rostered.

Qualifications

• Minimum GCE ‘N’ level required.
• No experience required; training provided.
• Healthcare experience will be an advantage but not compulsory.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate referrals to specialists.
• Handle payments and respond to patient enquiries in a courteous and professional manner.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Be stationed at Health monitoring station based on roster; assist with height/weight and blood pressure measurements.

Education

GCE 'N' level

Job description

Responsibilities

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

We regret to inform that only shortlisted candidates will be contacted.