Patient Service Associate

RN CARE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

RN CARE PTE. LTD. in Singapore is seeking a candidate to deliver frontline patient services while providing administrative and finance support for smooth daily operations.

The ideal candidate will have a diploma in a healthcare-related field and possess strong communication and interpersonal skills. Responsibilities include patient registration, billing accuracy, and coordination with internal departments.

Qualifications

• Diploma in a healthcare-related field or relevant work experience.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver frontline patient services and provide administrative and finance support.
• Coordinate patient registration, admission, transfer, and discharge processes.
• Handle donation administration including issuing official receipts.

Skills

Strong communication skills

Interpersonal skills

Education

Diploma in a healthcare-related field

Job description

Responsibilities

• Deliver frontline patient services and provide administrative and finance support to ensure smooth daily operations.
• Coordinate patient registration, admission, transfer, and discharge processes, and maintain accurate and confidential medical records.
• Handle donation administration, including issuing official receipts and updating transactions in the system.
• Prepare patient invoices, ensure billing accuracy, and process MediShield Life and Medisave claims through the CPF portal, including monthly claims reconciliation.
• Prepare settlement and reminder letters for outstanding balances and support timely collection of payments.
• Work closely with internal departments to ensure complete documentation and accurate billing in compliance with organizational policies and procedures.

Requirements

• Diploma in a healthcare-related field or relevant work experience.
• Strong communication and interpersonal skills.