Patient Service Associate

WSH Experts Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

WSH Experts Pte Ltd is seeking a Ward Administrative Assistant to support nursing staff and manage patient records in the ward. The role involves handling admissions, discharges, transfers, and coordinating appointments and transport services, all while maintaining confidentiality of patient information.

Responsibilities include updating electronic systems, assisting with billing and inventory, and ensuring the nurse station remains organized and compliant with hospital procedures.

Qualifications

• Minimum GCE ‘N’ / ‘O’ Level or equivalent qualification.
• Relevant experience in a healthcare or hospital environment.
• Experience in Patient Service.

Responsibilities

• Assist nursing staff with administrative duties in the ward.
• Support patient admission, discharge, and transfer processes.
• Receive, check, and maintain patient documents and records with confidentiality.
• Update patient information in electronic systems and registers.
• Coordinate appointments, ambulance bookings, and dispatch services.
• Submit and manage patient meal requests and diet orders.
• Liaise with internal and external departments as required.
• Assist with billing, charge forms, and documentation submission.
• Support inventory control, requisitions, and asset management.
• Prepare admission packs and discharge folders.
• Maintain cleanliness and organization of nurse station and work areas.
• Update communication boards, nursing rosters, and visitor records.
• Perform dispatch duties when required.
• Carry out any other duties assigned by Ward ANM, NM, or AE

Skills

Patient service

Education

GCE 'N'/ 'O' Level or equivalent

Job description

Job Description

Location- Simei
Work Time : Monday to Saturday (work only 2 weekends per month) * * .
Timing (8.15AM to 5.30)
Job Responsibilities

Assist nursing staff with administrative duties in the ward
Support patient admission, discharge, and transfer processes
Receive, check, and maintain patient documents and records with confidentiality
Update patient information in electronic systems and registers
Coordinate appointments, ambulance bookings, and dispatch services
Submit and manage patient meal requests and diet orders
Liaise with internal and external departments as required
Assist with billing, charge forms, and documentation submission
Support inventory control, requisitions, and asset management
Prepare admission packs and discharge folders
Maintain cleanliness and organization of nurse station and work areas
Update communication boards, nursing rosters, and visitor records
Perform dispatch duties when required
Carry out any other duties assigned by Ward ANM, NM, or AE

Job Requirement

Requirements

• MinimumGCE ‘N’ / ‘O’ Levelor equivalent qualification
• Relevant experience in ahealthcare or hospital environment
• Experience in Patient Service