Patient Experience Associate: Scheduling & Monitoring

Recruit Express Pte Ltd; Singapore; In loco; SGD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

Recruit Express Pte Ltd is seeking a customer-service oriented front desk professional in Singapore to greet and register patients, schedule appointments, and coordinate referrals. You will handle payments, respond to inquiries, and help maintain patient satisfaction on a rostered basis at the health monitoring station.

You will be stationed at the health monitoring station as rostered, assisting with taking height, weight and blood pressure, and ensuring smooth patient flow during weekday and

Competenze

• Great interpersonal and communication skills
• Customer service oriented with patient focus
• Ability to schedule appointments and manage queries
• Cash handling and payment processing experience (optional)

Mansioni

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns and escalate when needed
• Communicate effectively to provide high level customer service
• Assist at health monitoring station with height/weight and blood pressure as rostered

Descrizione del lavoro

Recruit Express Pte Ltd is seeking a customer-service oriented front desk professional in Singapore to greet and register patients, schedule appointments, and coordinate referrals. You will handle payments, respond to inquiries, and help maintain patient satisfaction on a rostered basis at the health monitoring station.

You will be stationed at the health monitoring station as rostered, assisting with taking height, weight and blood pressure, and ensuring smooth patient flow during weekday and