Partner Success Manager, Security Solutions

Mastercard Inc.

Singapore

On-site

SGD 120,000 - 180,000

Full time

2 days ago

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Job summary

Mastercard is seeking a Manager, Partner Success – Security Solutions to manage a portfolio of strategic B2B partners globally, focusing on onboarding, ongoing relationship management, and revenue growth from Mastercard services.

The role requires strong collaboration with cross-functional teams, data-driven decision making, and the ability to translate partner signals into scalable actions that enhance product adoption and customer outcomes.

Qualifications

Experience in partner success, product management, consulting, or related roles.
Background in partner-led ecosystems and indirect customer engagement.
Proven ability to grow retention, adoption, and revenue with channel partners.
Ability to co-create new solutions with Partners and influence cross-functional teams.
Collaborative, proactive leader with strong storytelling and analytical skills.

Responsibilities

Monitor partner performance, adoption, satisfaction, and revenue; identify risks and opportunities.
Lead onboarding, coordinate speedy revenue realization, and drive scalable adoption.
Develop growth plans, pursue renewals, and expand product use with partners.
Engage senior stakeholders and translate partner feedback into actionable recommendations.
Champion best practices and collaborate with Product, Sales, Marketing, and Customer Success.