PART-TIMER CUSTOMER SERVICE EXECUTIVE

CHARLES & KEITH GROUP; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

CHARLES & KEITH GROUP in Singapore is seeking a customer-oriented retail associate to join our fashion team. You will drive sales by recommending products that meet customer needs and deliver top-notch service as a brand ambassador.

We value those who are people-oriented, sales-driven, and able to work weekends and public holidays. Prior retail experience is welcome but not required, and you will contribute to maintaining a clean, inviting store environment.

Qualifications

• 1+ year of retail experience preferred, but not required.
• Strong communication and interpersonal skills.
• People-oriented with a sales-driven mindset.
• Willing to work weekends and public holidays.

Responsibilities

• Drive sales through product recommendations based on customer needs.
• Deliver excellent customer service and act as brand ambassador.
• Assist with stock retrieval and store upkeep.
• Engage proactively with customers and handle inquiries to create a positive shopping experience.

Skills

Customer service

Communication

Sales skills

Team collaboration

Tools

POS system

Job description

We’re on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.

Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.

Key Responsibilities

• Drive sales through product recommendation and advice based on customers’ needs
• Contribute actively within the team to meet the store sales target
• Act as the brand ambassador to deliver excellent customer service
• Proactively engage with customers and handle enquiries, creating a positive shopping experience
• Retrieve stocks from stockroom
• Maintain general cleanliness and upkeep of the store

Requirements

• Able to commit at least 1 weekend per week
• Comfortableworking retail hours, including weekends and public holidays
• Passion in serving customers and interest in the fashion retail industry
• Good communication skills
• Peopleoriented and sales driven
• Candidates without retail experience are welcome to apply!