P2P Partnerships Lead — Growth & Operations

Okg-7; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

OKX is seeking a growth and account-management leader to own the P2P liquidity provider programme across multiple markets. You will manage a team of account managers, drive marketplace depth, and improve partner satisfaction and retention.

The role emphasizes data-driven decision making, funnel analysis, and scalable growth strategies, with proficiency in English and Mandarin preferred for Greater China coverage. Join a fast-moving, builder-level team at OKX.

Qualifications

• 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with multi-market experience preferred.
• Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality.
• Strong data and funnel fluency: owns metrics, runs analysis, and steers decisions from data.
• Backgrounds in payments, remittance or fintech are especially relevant; crypto or digital-currency experience is a plus.

Responsibilities

• Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention.
• Lead and grow a team of account managers, setting direction and raising the operating bar.
• Manage the liquidity-provider programme, tiering frameworks, account management and retention.
• Lead growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions.
• Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction.

Job description

OKX is seeking a growth and account-management leader to own the P2P liquidity provider programme across multiple markets. You will manage a team of account managers, drive marketplace depth, and improve partner satisfaction and retention.

The role emphasizes data-driven decision making, funnel analysis, and scalable growth strategies, with proficiency in English and Mandarin preferred for Greater China coverage. Join a fast-moving, builder-level team at OKX.