Outlet Operations Lead: Efficiency, Service & Inventory

WECRUIT PTE. LTD.; Singapore; Sur place; SGD 29 000 - 40 000; Plein temps

Résumé du poste

WECRUIT PTE. LTD. in Singapore seeks an outlet supervisor to drive daily operations, ensuring service quality, greeting customers, taking orders, processing payments, and delivering a smooth post-sale experience.

You will coordinate with the kitchen, supervise cashiering and POS accuracy, uphold hygiene standards, address customer feedback, and manage inventory to support daily operations.

Responsabilités

• Led the daily operations of the outlet, ensuring operational efficiency and service quality.
• Oversaw manpower planning, staff scheduling, and team performance.
• Ensured a seamless customer journey from greeting and ordering to payment and after-service.
• Coordinated with kitchen operations to maintain efficient order processing and timely food delivery.
• Supervised cashiering operations and ensured accurate POS transactions.
• Maintained outlet cleanliness and compliance with hygiene and food safety standards.
• Addressed customer feedback and implemented prompt service recovery when required.
• Managed inventory control, stock monitoring, and replenishment to support daily operations.

Description du poste

WECRUIT PTE. LTD. in Singapore seeks an outlet supervisor to drive daily operations, ensuring service quality, greeting customers, taking orders, processing payments, and delivering a smooth post-sale experience.

You will coordinate with the kitchen, supervise cashiering and POS accuracy, uphold hygiene standards, address customer feedback, and manage inventory to support daily operations.