OUTLET ASSISTANT MANAGER / MANAGER

GOLDEN CAFE GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

golden cafe group pte. ltd. is looking for a proactive Outlet Assistant/Manager in Singapore. This role requires a hands-on leader who can foster a high-performance culture in quick-service operations. Key responsibilities include managing a team, ensuring compliance with food safety standards, and optimizing inventory using Excel. Ideal candidates will have at least 5 years of relevant experience and a valid Food Hygiene certificate. Commitment to working rotating shifts, weekends, and Public Holidays is essential.

Qualifications

• Minimum 5 years of relevant managerial experience in Quick Service or high-volume casual dining.
• Proficient in Excel for data tracking, roster planning, and reporting.
• Valid Food Hygiene certificate is required.

Responsibilities

• Lead a shift toward a disciplined culture and accountability.
• Ensure compliance with food assembly and operational procedures.
• Manage inventory and supplier orders using Excel.
• Design and manage duty rosters effectively.
• Collaborate with HR for recruitment and performance appraisals.
• Ensure compliance with food safety and hygiene regulations.

Skills

Proficiency in Excel

Leadership

Inventory Management

Data Analysis

Staff Communication

Tools

Microsoft Office

Infotech HRIS

Job description

We are seeking aproactive and highly hands-onOutlet Assistant/ Outlet Manager to lead our quick-service operations and drive ahigh-performance culture. We need a decisive leader who ishighly proficient in Exceland unafraid to challenge the status quo, address subpar performance and strictly enforce standards.

Roles & Responsibilities

• Proactive Leadership & Culture:Lead a shift toward a disciplined culture by being present on the floor. Identify and eliminate "bad habits" proactively, address attitude issues immediately, and hold the team accountable. Must be comfortable having difficult conversations and enforcing discipline to maintain standards.
• Hands‑on Operational Excellence:Lead by example during peak periods. Ensure 100% team compliance in food assembly, grooming, and punctuality through direct supervision and enforcement of Standard Operating Procedures (SOPs).
• Data‑Driven Inventory & Cost Control:Take full ownership ofinventory management. Conduct regular stocktakes, manage supplier orders, andmust use Excelto track wastage, analyze trends, and ensure strict portion control to meet COGS targets.
• Advanced Roster & Manpower Planning:Design and manage efficientduty rosterson a 6‑day work week cycle. UseExcelto optimize manpower against peak‑hour demand while maintaining lean labour costs and MOM compliance.
• HR Collaboration:Work closely with theHR Departmenton recruitment, disciplinary actions, and staff performance appraisals. Ensure all outlet documentation and administrative records are accurate and submitted on time.
• Compliance:Maintain cleanliness and ensure 100% compliance withSFA/NEAfood safety and hygiene regulations.

Requirements

• Minimum5 years of relevant managerial experiencespecifically withinQuick Serviceor high‑volume casual dining.
• Must be proficient in Microsoft Office particularly in Excelfor data tracking, roster planning, and reporting.
• Advantageous to have prior experience or familiarity withInfotechHRIS.
• A proven track record of managing difficult team dynamics through firm and direct communication. Not afraid to "offend" or challenge staff to maintain high standards.
• Onrotating shifts, weekends and Public Holidays(Rest days will be scheduled on weekdays).
• Possess a validFood Hygienecertificate.