Outbound SDR: Fintech & POS Solutions for SMEs

EPOS PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

EPOS PTE. LTD. is seeking an Outbound Sales Development Representative (SDR) to identify and engage prospective SME merchants, build a robust pipeline, and drive qualified opportunities. You will represent EPOS's POS and payment solutions, collaborating with Marketing and Merchant Acquisition to expand market reach.

The role suits a proactive, target-driven communicator who thrives in outbound environments and can tailor approaches across industries like F&B, Retail, and Services.

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, Communications, or a related field.
• 1–3 years of experience in Sales Development, Business Development, Telemarketing, or B2B Sales.
• Experience in outbound prospecting or cold calling is highly preferred.
• Excellent communication, negotiation, and relationship-building skills.
• Comfortable making a high volume of outbound calls and handling objections professionally.
• Experience using CRM platforms (Salesforce, HubSpot, Zoho) is an advantage.

Responsibilities

• Identify and engage prospective SME merchants through cold calls, emails, WhatsApp, LinkedIn, and other outbound channels.
• Build and manage a healthy sales pipeline across industries such as F&B, Retail, Beauty, Healthcare, Services, and more.
• Understand merchants' business operations, challenges, and payment needs.
• Introduce EPOS' POS systems, payment solutions, and value-added services to prospective customers.
• Qualify leads and schedule meetings or product demonstrations for the Merchant Acquisition team.
• Maintain accurate records of all prospecting activities in the CRM system.
• Follow up consistently with prospects to nurture opportunities and drive engagement.
• Collaborate with Marketing on outbound campaigns and account-based initiatives.
• Stay updated on industry trends, competitor offerings, and market developments.

Skills

Outbound prospecting

Cold calling

Communication

Negotiation

Relationship management

Education

Bachelor's degree

Diploma

Tools

Salesforce

HubSpot

Zoho

Job description

EPOS PTE. LTD. is seeking an Outbound Sales Development Representative (SDR) to identify and engage prospective SME merchants, build a robust pipeline, and drive qualified opportunities. You will represent EPOS's POS and payment solutions, collaborating with Marketing and Merchant Acquisition to expand market reach.

The role suits a proactive, target-driven communicator who thrives in outbound environments and can tailor approaches across industries like F&B, Retail, and Services.