Outbound Insurance Sales Executive

UNITED OVERSEAS INSURANCE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

UNITED OVERSEAS INSURANCE LTD in Singapore seeks an Outbound Sales Executive to drive customer acquisition and retention through telemarketing of general insurance products. You will engage customers, promote coverage, and aim to exceed sales targets while maintaining strong relationships and accurate CRM records.

You will identify opportunities for lead generation, tailor solutions to individual needs, and support renewal activities with a service-oriented mindset.

Qualifications

• Strong communication and interpersonal skills.
• Knowledge of general insurance products (motor, travel, home, personal accident, health).
• Results-driven with a track record of meeting sales targets.
• Ability to adapt to changing market conditions and customer needs.
• Familiarity with CRM systems for efficient customer management.
• Excellent negotiation and closing skills.

Responsibilities

• Conduct outbound calls to promote and sell general insurance products.
• Build and maintain relationships for new business and renewals.
• Identify opportunities to increase lead generation.
• Collaborate with marketing on strategies for engagement.
• Mentor peers and maintain a performance mindset in the contact centre.
• Tailor insurance solutions to customer needs and drive sales targets.
• Contact existing policyholders before renewal dates per SLA.
• Achieve persistency and retention targets set by the company.
• Handle incoming calls and emails professionally to retain customers.
• Stay updated on industry trends and competitor offerings.
• Maintain accurate CRM records and assist with reporting.
• Provide exceptional customer service and resolve inquiries.

Skills

Outbound telemarketing

CRM systems

Negotiation

Customer service

Tools

CRM software

Job description

UNITED OVERSEAS INSURANCE LTD in Singapore seeks an Outbound Sales Executive to drive customer acquisition and retention through telemarketing of general insurance products. You will engage customers, promote coverage, and aim to exceed sales targets while maintaining strong relationships and accurate CRM records.

You will identify opportunities for lead generation, tailor solutions to individual needs, and support renewal activities with a service-oriented mindset.