OTT Service Integration & DevOps Engineer — AI-First Cloud

Singapore Telecommunications Limited; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Singtel, a leading AI-first telco, seeks a technical specialist to support end-to-end BSS integration and OTT service delivery, ensuring reliable onboarding, provisioning and activation across platforms. You will analyze APIs, coordinate with IT and development teams, and help resolve provisioning issues in production.

The role emphasizes building scalable CI/CD pipelines for backend services and frontend apps, maintaining technical documentation, and collaborating with partners to improve

Qualifications

• Degree in Information Technology, Computer Science, Engineering or equivalent.
• 3+ years of experience in systems integration, application delivery, DevOps, cloud engineering or production support for large-scale digital services.
• Experience with BSS and OSS integration, customer service provisioning or subscription management is advantageous.
• Strong understanding of REST APIs, microservices and end-to-end service/transaction flows.
• Experience with CI/CD pipelines, software builds, deployment and release processes.
• Familiarity with mobile app store submission, certification and release processes.
• Knowledge of Release, Change, Incident and Problem Management practices.
• Excellent communication and collaboration across teams and partners.

Responsibilities

• Support end-to-end BSS integration and service delivery for OTT services, ensuring reliable onboarding, provisioning and entitlement.
• Support integration and testing between OTT service platforms and BSS systems, including API analysis and end-to-end flows.
• Troubleshoot and resolve production provisioning and integration issues with IT and partners.
• Support build, validation, submission and release of OTT client applications across mobile, web, Smart TV, and set-top box platforms.
• Coordinate with frontend teams on build validation, release packaging and deployment readiness.
• Collaborate on CICD pipelines to improve automation, deployment consistency and release reliability.
• Assist in Release and Change Management, including planning and post-release validation.
• Develop and maintain technical docs including service flows, API dependencies and runbooks.
• Troubleshoot production issues in cloud environments and improve delivery processes.

Skills

REST APIs & microservices

DevOps & CICD

Cloud engineering

Communication skills

Education

Degree in Information Technology/Computer Science/Engineering

Tools

CI/CD pipelines tools

Mobile app submission & release

OSS/BSS platforms

Job description

Singtel, a leading AI-first telco, seeks a technical specialist to support end-to-end BSS integration and OTT service delivery, ensuring reliable onboarding, provisioning and activation across platforms. You will analyze APIs, coordinate with IT and development teams, and help resolve provisioning issues in production.

The role emphasizes building scalable CI/CD pipelines for backend services and frontend apps, maintaining technical documentation, and collaborating with partners to improve