OTT DevOps & Service Integration Engineer

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is hiring an experienced DevOps/Cloud Engineer to support end-to-end BSS integration and OTT service delivery, enabling reliable onboarding, provisioning and activation across platforms.

You will collaborate with IT, engineering and partners to optimize release processes, automate CICD pipelines, and maintain comprehensive technical docs and runbooks in a scalable cloud environment.

Qualifications

• Degree in IT, CS, Engineering or equivalent.
• 3+ years of experience in systems integration, app delivery, DevOps, cloud engineering or production support for large-scale digital services.
• Experience with BSS/OSS integration, provisioning, subscription management or service fulfilment would be advantageous.
• Strong understanding of REST APIs, microservices and end-to-end service/transaction flows; ability to analyze.
• Hands-on with CICD pipelines, builds, deployments and releases.
• Familiarity with mobile app store submission, certification and release processes would be advantageous.
• Knowledge of Release, Change, Incident and Problem Management practices.
• Excellent communication and collaboration skills across internal teams and external partners.

Responsibilities

• Support end-to-end BSS integration and service delivery for OTT services, ensuring reliable customer onboarding, subscription management, service activation and entitlement on OTT platforms.
• Support integration and testing between OTT platforms and BSS systems, including analysis of APIs and provisioning transactions.
• Troubleshoot and resolve service provisioning and integration issues with IT, apps teams and partners to restore services.
• Support release and deployment for OTT client applications across mobile, web, and set-top platforms.
• Collaborate with frontend teams on build validation, packaging, submission, certification, and production readiness.
• Maintain CICD pipelines for backend services and frontend apps to improve automation and release reliability.
• Develop and maintain technical documentation including service flows, API dependencies, and runbooks.
• Troubleshoot production issues in cloud environments and drive permanent resolutions.

Skills

DevOps engineering

Cloud engineering

System integration

REST APIs

CI/CD pipelines

Communication skills

Education

Degree in Information Technology, Computer Science, Engineering or equivalent

Tools

CI/CD tools

APIs analysis tools

Job description

Singtel is hiring an experienced DevOps/Cloud Engineer to support end-to-end BSS integration and OTT service delivery, enabling reliable onboarding, provisioning and activation across platforms.

You will collaborate with IT, engineering and partners to optimize release processes, automate CICD pipelines, and maintain comprehensive technical docs and runbooks in a scalable cloud environment.