Order Processing Lead - Logistics & Warehouse Coordination

Recruit Express Pte Ltd; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a role-focused Order Processing professional to manage end-to-end order fulfilment and provide operational support across Logistics and Warehouse functions.

The role emphasizes accurate order processing, SLA adherence, and collaboration with Customer Service to ensure timely dispatch and customer satisfaction. Training across order processing, logistics coordination, and warehouse operations is provided.

Qualifications

• Min O/N Level
• Min 3 to 4 years of order fulfillment / order processing experience

Responsibilities

• Support end-to-end order fulfilment and processing
• Liaise between Order Processing, Logistics, Warehouse and Customer Service to maintain workflow
• Prepare and prioritize customer orders for continuous workflow
• Verify order details: availability, pricing, shipping requirements
• Monitor order queues and coordinate with Logistics for smooth flow
• Update order status in the Order Management System
• Identify bottlenecks and suggest process improvements
• Assist with inventory reconciliation and order verification as needed

Skills

Order processing

Logistics coordination

Warehouse operations

Customer service

Process improvement

Education

O/N Level

Tools

Order Management System

Job description

Recruit Express Pte Ltd is seeking a role-focused Order Processing professional to manage end-to-end order fulfilment and provide operational support across Logistics and Warehouse functions.

The role emphasizes accurate order processing, SLA adherence, and collaboration with Customer Service to ensure timely dispatch and customer satisfaction. Training across order processing, logistics coordination, and warehouse operations is provided.