Order Management Associate: SAP & AI Innovation

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD is hiring an Order Management Analyst to support SAP-based processes for regional customers. The 24-month contract is located in East Singapore with a Tues-Sat shift from 5am to 2pm, including Singapore holidays when the US is not on holiday.

The role covers order processing, pricing issue analysis, SAP data setup, and coordination with Account Managers and Sales. Diploma or Degree accepted; no prior OM experience required.

Qualifications

• Diploma or Degree required or open to apply.
• Experience in SAP S/4HANA Order Management desirable.
• Open to trying AI tools and technologies.
• Ability to learn quickly and execute order entry/change per SOPs.
• Strong written communication via email is essential.
• Able to multi-task in a deadline-driven environment.
• Must be a team player and adaptable to change.

Responsibilities

• Process new orders and order changes within SLAs via SAP Order Management.
• Lead and/or collaborate with OM team for process standardization and CPIs; explore automation opportunities.
• Analyze pricing issues and coordinate with Account Manager, Pricing Team and Sales to resolve them.
• Create/manage Customer business partner records in SAP system.
• Assist in order holds to meet delivery dates and revenue targets.
• Identify data issues between systems and escalate for remediation.
• Use reporting to verify proper Order Management execution.
• Collaborate with OM teams serving Asia, Europe, and North America customers.

Skills

Diplomatic communication

Multitasking

Team player

Email communication

Education

Diploma or Degree

Tools

Microsoft Outlook

SharePoint

Teams

Excel

Word

Job description

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD is hiring an Order Management Analyst to support SAP-based processes for regional customers. The 24-month contract is located in East Singapore with a Tues-Sat shift from 5am to 2pm, including Singapore holidays when the US is not on holiday.

The role covers order processing, pricing issue analysis, SAP data setup, and coordination with Account Managers and Sales. Diploma or Degree accepted; no prior OM experience required.