Order Fulfillment & Customer Support Specialist

GE Aerospace; Singapore; On-site; SGD 33,000 - 54,000; Full time

Job summary

GE Aerospace in Singapore seeks an organized, responsive individual to monitor and process customer orders to meet On-Time delivery and site sales targets. Responsibilities include tracking orders, coordinating with production control on delays, and handling inquiries, with proficiency in Microsoft Office.

Minimum GCE O level or equivalent plus 3 years of relevant experience is required. The role emphasizes teamwork and adherence to English manufacturing SOPs, with opportunities to contribute to

Qualifications

• Proficient in Microsoft Office suite
• Able to read/understand English manufacturing docs
• Experience with order processing or similar clerical tasks is a plus

Responsibilities

• Track status of customer orders to ensure on-time delivery
• Coordinate with shop production control on delays and revised ship dates
• Highlight delays and issues to Customer Service for follow-up
• Process orders, allocate replacements if needed, generate shipment and billing documents
• Assist in replying to customer inquiries
• Participate in EHS/Teaming activities

Skills

Microsoft Office

Customer focus

Education

GCE O Level / SPM

Tools

Excel

Word

Job description

GE Aerospace in Singapore seeks an organized, responsive individual to monitor and process customer orders to meet On-Time delivery and site sales targets. Responsibilities include tracking orders, coordinating with production control on delays, and handling inquiries, with proficiency in Microsoft Office.

Minimum GCE O level or equivalent plus 3 years of relevant experience is required. The role emphasizes teamwork and adherence to English manufacturing SOPs, with opportunities to contribute to