Oracle Fusion CX Sales Consultant

JASS TECH PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JASS TECH PTE. LTD. is seeking an experienced Oracle CRM consultant in Singapore to lead and support CRM projects. You will gather requirements, configure Oracle Fusion CX Sales modules, and prepare functional specs, test scripts, and user documentation.

Work involves project lifecycle activities from design to deployment and production support, troubleshooting issues, and collaborating with stakeholders, vendors, and technical teams to deliver high-quality solutions.

Qualifications

• 8+ years of Oracle CRM implementation and support experience.
• Minimum 3 years of Oracle Fusion CX Sales experience.
• Experience in at least 2–3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.
• Knowledge of Oracle EBS CRM is an advantage.

Responsibilities

• Gather and analyze business requirements.
• Configure Oracle Fusion CX Sales modules including Opportunities, Accounts, Contacts, Territories, Forecasting, and Customer Management.
• Prepare functional specifications, test scripts, and user documentation.
• Support project lifecycle activities including design, build, testing, deployment, and production support.
• Troubleshoot application issues, perform root cause analysis, and support Oracle quarterly updates.
• Collaborate with stakeholders, vendors, and technical teams to deliver quality solutions.

Skills

Requirements gathering

Stakeholder collaboration

Root cause analysis

Analytics

Tools

Oracle Fusion CX Sales

Oracle Integration Cloud (OIC)

OTBI

BI Publisher

SQL/PL-SQL

FBDI

ADFdi

REST/SOAP APIs

Opportunities Management

Job description

Job Description & Requirements

• Key Responsibilities
  • Gather and analyze business requirements.
  • Configure Oracle Fusion CX Sales modules including Opportunities, Accounts, Contacts, Territories, Forecasting, and Customer Management.
  • Prepare functional specifications, test scripts, and user documentation.
  • Support project lifecycle activities including design, build, testing, deployment, and production support.
  • Troubleshoot application issues, perform root cause analysis, and support Oracle quarterly updates.
  • Collaborate with stakeholders, vendors, and technical teams to deliver quality solutions.

Requirements

• 8+ years of Oracle CRM implementation and support experience.
• Minimum 3 years of Oracle Fusion CX Sales experience.
• Experience in at least 2–3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.
• Knowledge of Oracle EBS CRM is an advantage.

Technical Skills

• Oracle Fusion CX Sales
• Lead & Opportunity Management
• Customer Management
• Sales Forecasting & Territory Management
• Oracle Integration Cloud (OIC)
• OTBI & BI Publisher
• REST/SOAP APIs
• FBDI, ADFdi
• SQL / PL-SQL