Fusion CX Sales Consultant — Solutions & Delivery

YEPEESOFT PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

YEPEESOFT PTE. LTD. is seeking an experienced Analyst to support, enhance, and deliver Oracle Fusion CX Sales solutions across implementation projects, enhancements, integrations, and production support.

The role partners with business users, partners, and IT teams to provide functional and technical expertise, manage requirements, design, testing, and production support, ensuring SLA compliance.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related discipline.
• 5+ years of Oracle CRM application implementation and support experience.
• Minimum 3 years of Oracle Fusion CX Sales experience.
• At least 2–3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.
• Knowledge of Oracle EBS CRM modules is preferred.

Responsibilities

• Gather and analyze business requirements and translate them into Oracle Fusion CX Sales solutions.
• Configure and support Oracle Fusion CX Sales modules including, Opportunities, Accounts, Territories, Contacts, Forecasting, and Customer Management.
• Prepare functional specifications, process documentation, test scripts, and training materials.
• Manage project activities across Requirements, Design, Build, Testing, Deployment, and Support phases.
• Investigate and resolve application issues, perform root cause analysis, and ensure SLA compliance.
• Work closely with business stakeholders, vendors, and technical teams to deliver high-quality solutions.
• Conduct impact assessments for enhancements, Oracle quarterly updates, and business change requests.
• Provide production support, issue analysis, and root cause resolution.
• Execute SIT, UAT, deployment, and post-go-live support activities.

Skills

Oracle Fusion CX Sales

Lead & Opportunity Management

Customer Management

Sales Forecasting

Territory Management

Education

Bachelor’s degree in Computer Science or related field

Tools

Oracle Integration Cloud (OIC)

OTBI & BI Publisher

REST/SOAP APIs

FBDI & ADFdi

SQL / PL-SQL

Job description

YEPEESOFT PTE. LTD. is seeking an experienced Analyst to support, enhance, and deliver Oracle Fusion CX Sales solutions across implementation projects, enhancements, integrations, and production support.

The role partners with business users, partners, and IT teams to provide functional and technical expertise, manage requirements, design, testing, and production support, ensuring SLA compliance.