Ops and Admin Executive

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an Operations and Admin Executive in Singapore to support the Regional Account Director with finance admin, reporting, and coordination. You will manage work order systems, conduct site inspections, and coordinate vendor activities; prepare monthly operational reports; assist onboarding; and participate in client meetings to ensure service excellence.

This role calls for 2–4 years’ experience in corporate real estate services, superb organization, and

Qualifications

• Strong organizational skills with attention to detail.
• Excellent communication skills and customer service orientation.
• Experience with financial administration and reporting systems.

Responsibilities

• Manage work order systems and ensure timely resolution of facilities issues and client requests.
• Conduct regular site inspections and quality audits to maintain service standards.
• Manage soft service vendors such as housekeeping, office consumables and building management.
• Maintain accurate records of service delivery, compliance documentation, and operational reports.
• Coordinate and process vendor invoicing and purchase orders for JLL and BX.
• Support contract administration and vendor performance reviews.
• Organize repositories of workplace resources, templates, and best practices.
• Support new hire onboarding for JLL staff.
• Participate in client meetings and service reviews as required.
• Work with technical teams, vendors and regional operations staff for projects.
• Support GCS front desk operations during staff absences and onboarding.

Skills

Strong organizational skills

Excellent communication

Customer service orientation

Experience with financial admin

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations and Admin Executive

Position Overview

The Operations and Admin Executive will support Regional Account Director on administrative tasks such as finance admin and other regional reporting coordination.

Key Responsibilities

Operations Management

• Manage work order systems and ensure timely resolution of facilities issues and client requests


• Conduct regular site inspections and quality audits to maintain service standards


• Manage soft service vendors such as housekeeping, office consumables and building management

Administrative Functions (APAC sites)

• Maintain accurate records of service delivery, compliance documentation, and operational reports


• Support RAD in preparing monthly operational reports


• Coordinate and process vendor invoicing, purchase orders for both JLL and BX


• Support contract administration and vendor performance reviews


• Organize and maintain centralized repositories of workplace resources, templates, and best practices


• Support new hire onboarding for JLL staff

Client Interface

• Participate in client meetings and service reviews as and when required


• Escalate issues appropriately and ensure client satisfaction

Team Collaboration

• Work closely with technical team, soft service vendors and regional operations staff


• Assist with special projects and operational improvements as assigned

Other required duties

• Support GCS front desk operations during planned and unplanned staff absences


• Onboarding GCS team, includes BX profile creation and mailbox

Required Qualifications

• 2-4 years’ experience in corporate real estate services and operations


• Strong organizational skills with attention to detail and ability to manage multiple priorities


• Excellent communication skills and customer service orientation


• Experience with financial administration and reporting systems

Location: On-site –Singapore

Job Tags: Access Control (AC), Customer Service, Emergency Response, Facility Management, Inventory Management, Multitasking, Office Administration, People Management, Process Improvements, Supervision, Vendor Management

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ••••@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.