Ops and Admin Executive

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking an Operations and Admin Executive to support the Regional Account Director with administrative tasks, finance admin, and regional reporting coordination. The role involves facilities issue resolution, site inspections, and coordination of vendor activities.

You will collaborate with the technical team and vendors, maintain records, assist with onboarding, and participate in client meetings to ensure service excellence.

Qualifications

• 2–4 years of experience in corporate real estate services and operations.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Excellent communication skills and customer service orientation.
• Experience with financial administration and reporting systems.

Responsibilities

• Manage work order systems and ensure timely resolution of facilities issues and client requests.
• Conduct regular site inspections and quality audits to maintain service standards.
• Maintain accurate records of service delivery, compliance documentation, and operational reports.
• Coordinate and process vendor invoicing and purchase orders for JLL and BX.
• Support onboarding for JLL staff and assist with client meetings and service reviews.

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations and Admin Executive Position Overview The Operations and Admin Executive will support Regional Account Director on administrative tasks such as finance admin and other regional reporting coordination.

Key Responsibilities

Operations Management

• Manage work order systems and ensure timely resolution of facilities issues and client requests
• Conduct regular site inspections and quality audits to maintain service standards
• Manage soft service vendors such as housekeeping, office consumables and building management

Administrative Functions (APAC sites)

• Maintain accurate records of service delivery, compliance documentation, and operational reports
• Support RAD in preparing monthly operational reports
• Coordinate and process vendor invoicing, purchase orders for both JLL and BX
• Support contract administration and vendor performance reviews
• Organize and maintain centralized repositories of workplace resources, templates, and best practices
• Support new hire onboarding for JLL staff

Client Interface

• Participate in client meetings and service reviews as and when required
• Escalate issues appropriately and ensure client satisfaction

Team Collaboration

• Work closely with technical team, soft service vendors and regional operations staff
• Assist with special projects and operational improvements as assigned

Other required duties

• Support GCS front desk operations during planned and unplanned staff absences
• Onboarding GCS team, includes BX profile creation and mailbox

Required Qualifications

• 2-4 years’ experience in corporate real estate services and operations
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Excellent communication skills and customer service orientation
• Experience with financial administration and reporting systems

Location: On-site –Singapore

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.