Ophthalmic Surgery Care Navigator

THE STRAITS MEDICAL SERVICES PTE. LTD.; Singapore; Sur place; SGD 42 000 - 60 000; Plein temps

Résumé du poste

THE STRAITS MEDICAL SERVICES PTE. LTD. is seeking an Ophthalmic Surgical Care Coordinator to oversee the patient journey from assessment and planning through to surgery and follow-up.

This hands-on role combines clinical eye-care knowledge with surgical coordination and patient support, working closely with the clinical and management teams. The ideal candidate has at least 3 years of experience in a clinical eye-care setting, with familiarity in ophthalmic diagnostic equipment and insurance

Qualifications

• At least 3 years of experience in a clinical eye-care setting.
• Hands-on experience with ophthalmic diagnostic equipment is an advantage.
• Able to work independently and take ownership of cases from start to finish.
• Good communication skills and fluency in English.
• Familiarity with insurance claims, pre-authorisation and surgical billing processes.

Responsabilités

• Perform pre-operative assessments and ophthalmic diagnostic investigations, including biometry, OCT, visual fields and corneal topography.
• Coordinate the complete surgical workflow, from treatment recommendation and surgical listing through to the day of surgery.
• Prepare and verify surgical documentation, including consent forms and pre-operative records; review insurance coverage and explain costs to patients.
• Conduct post-operative follow-up and monitor patients for concerns requiring escalation; escalate clinical or operational concerns to management.
• Work with doctors to improve surgery listing workflows and protocols.

Connaissances

Eye-care experience

English fluency

Communication skills

Independent worker

Outils

Ophthalmic diagnostic equipment

Description du poste

THE STRAITS MEDICAL SERVICES PTE. LTD. is seeking an Ophthalmic Surgical Care Coordinator to oversee the patient journey from assessment and planning through to surgery and follow-up.

This hands-on role combines clinical eye-care knowledge with surgical coordination and patient support, working closely with the clinical and management teams. The ideal candidate has at least 3 years of experience in a clinical eye-care setting, with familiarity in ophthalmic diagnostic equipment and insurance