Operations Transformation & AI Projects Lead

National Healthcare Group Polyclinics; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

NHG Polyclinics is seeking a Senior Executive/Assistant Manager to drive operational transformation across clinics and HQ. You will streamline processes, boost productivity and improve healthcare delivery through data analytics and digital solutions.

Work closely with operations, clinical, IT and corporate teams to lead projects, develop dashboards, support automation, and train staff to ensure effective adoption of new processes.

Qualifications

• Degree in Business, Healthcare Management, Information Systems, Engineering, Data Analytics, CS, or related disciplines.
• Fresh graduates or 1–2 years experience in operations, healthcare or digitalization projects preferred.
• Ability to drive transformation, data analytics and AI initiatives.

Responsibilities

• Support review, redesign and optimization of operational workflows across clinics and HQ.
• Develop dashboards and reports to support operational decision-making.
• Identify automation opportunities and support AI/RPA initiatives.
• Coordinate multiple projects and ensure timely milestones.
• Deliver staff training and guidance to ensure effective adoption of new processes.

Skills

Data analytics

Project management

Stakeholder engagement

Process improvement

AI/Automation awareness

Change management

Education

Degree in Business, Healthcare Management, Information Systems, Engineering, Data Analytics, Computer Science, or related disciplines

Job description

NHG Polyclinics is seeking a Senior Executive/Assistant Manager to drive operational transformation across clinics and HQ. You will streamline processes, boost productivity and improve healthcare delivery through data analytics and digital solutions.

Work closely with operations, clinical, IT and corporate teams to lead projects, develop dashboards, support automation, and train staff to ensure effective adoption of new processes.