operations Supervisor

JOBER PTE LTD; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

JOBER PTE LTD in Singapore is seeking a delivery operations supervisor with a focus on training and safety. You will oversee daily delivery activities, ensure timely and accurate services, and implement continuous improvements across processes.

The role involves driving when required, maintaining vehicle safety, and contributing to a positive work environment. Prior leadership and training experience are essential.

Qualifications

• Experience in training staff and leading teams.
• Valid Class 3/4 driving license with clean record.
• Minimum 3 years of driving experience in a similar role.
• Physically fit and able to handle heavy items.

Responsibilities

• Oversee and manage daily delivery operations, including planning and execution.
• Ensure deliveries meet client expectations with timely and accurate service.
• Conduct training programs for new workers on procedures and safety.

Skills

Staff training

Leadership

Driving

Job description

Roles & Responsibilities

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• have considerable experience on training staff and leadership.
• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.