Operations Supervisor

QC MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

QC Management Pte. Ltd. is seeking an Operations Supervisor to oversee daily activities across multiple sites, ensuring efficient service delivery and adherence to safety policies.

You will supervise staff, plan manpower and rosters, monitor performance, and coordinate with clients to meet operational targets. The role requires proactive problem solving, regular site inspections, and a focus on improving operational efficiency and service quality to support business objectives.

Responsibilities

• Oversee daily operational activities to ensure smooth and efficient service delivery
• Supervise and coordinate employees across assigned operational sites to maintain workflow and team effectiveness
• Plan manpower deployment, duty rosters, and work schedules to optimize resource allocation
• Monitor staff attendance, productivity, and overall performance to meet operational targets
• Ensure operational procedures comply with company policies and safety regulations to maintain a safe work environment
• Coordinate with clients and management to address operational requirements and align service delivery
• Resolve daily operational issues by identifying problems and implementing corrective actions promptly
• Conduct regular site inspections to assess operational standards and prepare detailed reports
• Assist management in identifying opportunities to improve operational efficiency and service quality
• Perform other operational duties assigned by management as needed to support business objectives

Job description

Responsibilities

• Oversee daily operational activities to ensure smooth and efficient service delivery
• Supervise and coordinate employees across assigned operational sites to maintain workflow and team effectiveness
• Plan manpower deployment, duty rosters, and work schedules to optimize resource allocation
• Monitor staff attendance, productivity, and overall performance to meet operational targets
• Ensure operational procedures comply with company policies and safety regulations to maintain a safe work environment
• Coordinate with clients and management to address operational requirements and align service delivery
• Resolve daily operational issues by identifying problems and implementing corrective actions promptly
• Conduct regular site inspections to assess operational standards and prepare detailed reports
• Assist management in identifying opportunities to improve operational efficiency and service quality
• Perform other operational duties assigned by management as needed to support business objectives