Operations Specialist – Map Operations

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Optimum Solutions (Singapore) PTE LTD invites applications for an Operations Specialist in our GEO tech team. This 12-month contract role supports our client’s mapping initiatives to improve the geospatial data and deliver a seamless experience for users across local and regional markets.

You will collect data with proprietary software, monitor large geospatial datasets, coordinate daily mapping operations, perform regular quality checks, and collaborate with product, engineering and transport

Qualifications

• Strong interest in maps and geospatial data with analytical and problem-solving skills.
• Experience in operations, geospatial data, mapping, data annotation, marketplace operations, or pilot execution.
• Detail-oriented and metrics-driven with an understanding of how maps influence product and customer experience.
• Strong capability in SOP design, QA frameworks, root-cause analysis, and process improvement.
• Self-driven with ability to drive continuous process and project improvements.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work with ambiguity and convert pilots into scalable operations.

Responsibilities

• Collecting data using proprietary software and internal tools.
• Monitor, analyze, and grade large sets of geospatial data through regular validation.
• Manage and coordinate the daily operations of the mapping team to ensure timely delivery of high-quality geospatial data.
• Perform regular quality checks, translation & transcription where applicable.
• Support autonomous-vehicle-grade mapping activities.
• Coordinate with cross-functional and local transport teams to drive projects.
• Support physical AI data operations and related mapping initiatives.
• Support merchant intelligence pilots and scale-up initiatives.
• Support the team leader/manager in data analysis and reports.
• Adhere to confidentiality procedures and policies when collecting, storing, and sharing data.

Skills

Maps & geospatial data

Data analysis

SOP design

QA frameworks

Root-cause analysis

Process improvement

Cross-functional collaboration

Tools

QGIS

Excel

Google Sheets

Job description

This is a 12-month contract role under Optimum Solutions.

This role supports our client, a leading Southeast Asian superapp that offers a wide range of services, including mobility, food delivery, and digital payments.

Work Schedule: Monday - Friday, 10:00 AM - 7:00 PM. (inclusive of a 1-hour lunch break)

About the role:

The Operations Specialist is an integral team member of the GEO tech family that is responsible for improving the map data by working closely with product and engineering teams. You will be supporting the local & regional mapping initiatives to provide a seamless experience to our customers.

Responsibilities:

• Collecting data using proprietary software and internal tools
• Monitor, analyze, and grade large sets of geospatial data through regular validation.
• Manage and coordinate the daily operations of our mapping team, ensuring the timely delivery of high-quality geospatial data to relevant stakeholders.
• Perform regular quality checks, translation & transcription where applicable
• Support autonomous-vehicle-grade mapping activities.
• Coordinate with cross-functional and local transport teams to drive projects
• Support physical AI data operations and related mapping initiatives.
• Support merchant intelligence pilots and scale-up initiatives.
• Support the team leader/manager in data analysis and reports
• Adhere to confidentiality procedures and policies when collecting, storing, and sharing data

Qualifications:

• Strong interest in maps and geospatial data, with strong analytical and problem-solving skills.
• Experience in operations, geospatial data, mapping, data annotation, marketplace operations, or pilot execution.
• Detail-oriented and metrics-driven, with an understanding of how maps influence product and customer experience.
• Strong capability in SOP design, QA frameworks, root-cause analysis, and process improvement.
• Self-driven and motivated, with the ability to drive continuous process and project improvements.
• Ability to manage multiple competing priorities in a fast-paced environment.
• Ability to work with ambiguity and convert early-stage pilots into structured, scalable operations.

Nice-to-Have

• Knowledge of geospatial data sources such as OpenStreetMap is a plus.
• Class 3A driving license.
• Proficiency in QGIS and Microsoft Excel/Google Sheets.