Operations & Programs Assistant Manager

Nanyang Technological University; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTUitive, the University’s innovation and enterprise company, seeks an Assistant Manager for Administrative Support to back the Associate Vice President (Technology Transfer) and the NTU I&E Technology Transfer team. You will ensure effective coordination of executive engagements, office operations and programme activities with strong governance and compliance.

You will support strategy implementation, process optimisation, digitalisation and continuous improvement, coordinating with internal

Qualifications

• Bachelor's Degree from a recognised university.
• Good understanding of office administration, records management, procurement and operational support processes.
• Knowledge of project coordination, process improvement and change management principles.
• Knowledge of higher education, research, innovation and entrepreneurship ecosystems will be an advantage.
• Minimum 4-6 years of relevant working experience in administration, programme administration, executive support, operations management or a related function.
• Experience supporting senior management and coordinating meetings, events and stakeholder engagements will be an advantage.
• Experience managing administrative processes, records and reporting requirements.
• Experience coordinating programmes, projects or initiatives involving multiple stakeholders and competing priorities.
• Strong organisational and coordination skills, with the ability to manage multiple priorities and deadlines concurrently.
• Good analytical skills and proficiency in Microsoft Office applications, particularly Excel, for data management, tracking and reporting.
• Good written and verbal communication skills, with the ability to prepare correspondence, reports and meeting materials.
• Strong interpersonal and stakeholder management skills, with the ability to work effectively with stakeholders at different organisational levels.
• Ability to exercise sound judgement in prioritising requests, managing competing demands and handling confidential information appropriately.
• Ability to work independently while collaborating effectively within a team environment.
• Project coordination skills, including the ability to manage timelines, monitor deliverables and coordinate stakeholders effectively.
• Meticulous, organised and detail‑oriented, with a strong commitment to accuracy and quality.
• Proactive, resourceful and responsive in addressing issues and following through on tasks.
• Adaptable and able to work effectively in a dynamic environment with evolving priorities and requirements.
• Professional and tactful in handling sensitive information and interactions with senior stakeholders.
• Positive team player with a collaborative mindset and willingness to support departmental initiatives beyond assigned responsibilities.
• Demonstrates initiative and ownership in driving tasks to completion with minimal supervision.
• Resilient and comfortable working in a fast‑paced environment where priorities and processes may evolve over time.

Responsibilities

• Executive and Stakeholder Support: Manage the calendar, appointments, meetings and official engagements of the Associate Vice President (Technology Transfer).
• Coordinate meeting logistics, prepare agendas and meeting materials.
• Facilitate communication and correspondence on behalf of the AVP.
• Monitor and track follow-up actions arising from meetings and engagements.
• Provide administrative and coordination support for strategic initiatives, projects and activities led by the AVP.
• Serve as a key coordination point between the AVP and internal/external stakeholders.
• Coordinate stakeholder engagements, workshops and visits involving industry, government and academic partners, ensuring effective communication and follow-up of agreed actions.

Skills

Office administration

Project coordination

Stakeholder management

Communication skills

Analytical skills

Education

Bachelor's degree

Tools

Excel

Job description

NTUitive, the University’s innovation and enterprise company, seeks an Assistant Manager for Administrative Support to back the Associate Vice President (Technology Transfer) and the NTU I&E Technology Transfer team. You will ensure effective coordination of executive engagements, office operations and programme activities with strong governance and compliance.

You will support strategy implementation, process optimisation, digitalisation and continuous improvement, coordinating with internal