Operations Pharmacist: Data-Driven Ops & Automation Lead

SSW Healthcare; Singapore; On-site; SGD 120,000 - 150,000; Full time

Benefits offered by this job

Medical & Dental Benefits

AWS & Performance Bonus

Job summary

SSW Healthcare is seeking an operations pharmacist who combines pharmacy operations with data analytics and digital transformation. The role focuses on leading daily workflows, optimizing inventories, and deploying manpower while using dashboards and KPIs to drive productivity and quality.

You will partner with IT, operations, and vendors to implement system solutions, enhance automation and data-driven decisions, and contribute to strategic projects beyond Pharmacy.

Qualifications

• Bachelor of Science in Pharmacy or equivalent recognised by the Singapore Pharmacy Council.
• Full registration with the Singapore Pharmacy Council and active practice.
• Strong analytical and problem-solving skills with ability to translate data into insights.
• Solid understanding of pharmacy operations, workflows and process improvement.
• Proficiency in Excel with data visualisation and BI tools (Power BI or Tableau).
• Experience in data analysis, dashboard development and operational reporting preferred.
• Experience with Python, SQL or other programming languages is an advantage.
• Knowledge of automation, AI, ML, or digital transformation is an advantage.
• Ability to translate operational and business requirements into system/tech specs.
• Excellent communication and stakeholder management across Pharmacy, IT, Operations and vendors.
• Curious, proactive, meticulous, adaptable and eager to learn.
• Strong team player with ownership of responsibilities.

Responsibilities

• Lead and support day-to-day pharmacy operations including workflow, inventory, manpower deployment, and problem-solving.
• Analyze operational data to identify bottlenecks, inefficiencies, trends, and improvement opportunities.
• Develop and maintain dashboards, reports, and KPIs to support data-driven decisions.
• Lead or support quality improvement and operational excellence projects to boost productivity, quality and turnaround time.
• Identify opportunities to digitise and automate manual processes within pharmacy operations.
• Collaborate with IT teams and vendors to translate requirements into system solutions, including testing and implementation.
• Act as Pharmacy System Superuser, supporting training and system adoption.
• Apply data analytics, automation, AI and emerging tech to solve problems and improve performance.
• Support cross-functional projects beyond Pharmacy where appropriate.
• Stay updated on industry and tech trends to continuously improve operations.

Skills

Analytical thinking

Problem solving

Data-driven decision making

Stakeholder management

Communication

Cross-functional collaboration

Process improvement

Curiosity & learning

Education

Bachelor of Science in Pharmacy

Singapore Pharmacy Council registration

Tools

Power BI

Tableau

Microsoft Excel

Python

SQL

Job description

SSW Healthcare is seeking an operations pharmacist who combines pharmacy operations with data analytics and digital transformation. The role focuses on leading daily workflows, optimizing inventories, and deploying manpower while using dashboards and KPIs to drive productivity and quality.

You will partner with IT, operations, and vendors to implement system solutions, enhance automation and data-driven decisions, and contribute to strategic projects beyond Pharmacy.