Student Management Officer (Secondary School)

Sunnyhill Ace; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Sunnyhill Ace is seeking a proactive role in school discipline and student support at Northland Secondary School, Singapore. The candidate will promote positive discipline, engage with students, and assist with investigations and interventions to safeguard student welfare.

The position requires organized, multi-tasking individuals with strong communication skills, ready to coordinate with staff and families within a 9.5-month contract and onsite schedule.

Qualifications

• Minimum GCE O-Level certificate or 5 years of similar youth-management experience.
• Direct prior experience in disciplinary management or student behavior management is advantageous.

Responsibilities

• Positive Discipline Advocacy: advocate for the school's positive discipline framework to cultivate respectful behavior.
• School Patrolling & Student Engagement: patrol the school to maintain a positive tone and engage with students, including at-risk youth.
• Discipline Investigations: support investigations and liaise with parents/guardians when necessary.
• Intervention Programme Support: assist in executing intervention initiatives and coordinating counselling for at-risk students.
• Community Checks: conduct checks to ensure students are safe from improper activities.
• Administrative Duties: help maintain and digitise disciplinary records.

Skills

Interpersonal Skills

Technical Skills

Personal Traits

Education

GCE O-Level Certificate

Tools

Microsoft Office

Google Tools

Email systems

Job description

Key Responsibilities

• Positive Discipline Advocacy: Act as a strong advocate for the school’s positive discipline framework, cultivating healthy behavior and mutual respect among students.
• School Patrolling & Student Engagement: Patrol the school compound (including classroom blocks, toilets, and special rooms) to maintain a positive school tone. Actively engage with the general student body and build rapport with identified at-risk youth.
• Discipline Investigations: Support the Student Discipline Unit in investigating serious disciplinary offences and liaising or engaging with parents/guardians when necessary.
• Intervention Programme Support: Assist in executing student intervention initiatives, including managing In-House Suspensions, Detention Classes, and facilitating coordination for at-risk student counselling.
• Community Checks: Conduct routine checks within the school premises and nearby external areas (such as neighborhood void decks) to ensure students are safe and not participating in unauthorized or improper activities.
• Administrative Duties: Assist the Student Discipline Unit in the meticulous upkeep, filing, and digitisation of both print and soft-copy disciplinary records.

Working Hours & Location

• Location: 3 Yishun Street 22, Singapore 768578 (Northland Secondary School)
• Contract Period: 1 Jan 2027 to 15 Nov 2027 (9.5-Month Contract; Note: Service is not required during the month of June, or the last 2 weeks of November through December). Includes an option to extend for a further 9.5 months in 2028.
• Working Schedule: Mondays to Thursdays: 7:00 AM – 4:30 PM (Includes a 1-hour lunch break)Fridays: 7:00 AM – 4:00 PM (Includes a 1-hour lunch break)Note: No weekend or Public Holiday deployments required.

Job Requirements

Qualifications & Experience

• Minimum GCE O-Level Certificate (or equivalent), OR a minimum of 5 years of working experience in a similar school/youth management role.
• Direct prior experience in disciplinary management, student behavior management, or law enforcement/security frameworks within a school environment is highly advantageous.

Core Skills & Competencies

• Interpersonal Skills: Outstanding communication and interpersonal abilities to de-escalate situations and communicate effectively with adolescents, parents, and school leaders.
• Technical Skills: Proficient in Microsoft Office (Word, Excel), Email systems, and Google Tools for logging and tracking administrative student data.
• Personal Traits: Highly organized, meticulous, and capable of multi-tasking under fast-paced operational conditions. Must be a collaborative team player.