Operations Manager — Safety, Service & Efficiency

D1 SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

D1 SOLUTIONS PTE. LTD. in Singapore is seeking an Assistant Operations Manager to oversee day-to-day production operations, uphold safety standards, and analyse performance data to avert issues. The role includes driving process improvements to optimise resources and enhance customer satisfaction.

Responsibilities cover risk management, budgeting, business continuity, staff development, service quality, and crisis leadership. Flexibility for irregular hours is required.

Responsibilities

• Design restaurant concepts.
• Develop a risk management framework, policy and process.
• Develop and establish financial budget and plans.
• Develop and maintain business continuity strategies, policies and guidelines.
• Develop managers and high potential employees through organisational talent capability review.
• Develop service recovery framework.
• Drive service quality and customer satisfaction.
• Establish and maintain strategic business partner relationships.
• Establish business continuity processes.
• Establish business strategies for the business function.
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Facilitate innovation process within the organisation.
• Lead managers to develop organisational and governance strategies.
• Manage compliance with material hygiene policies and procedures.
• Manage revenue management.
• Oversee cost controlling and material purchasing activity.
• Plan and develop menus for food service establishments.
• Provide leadership during crisis situations.
• Strategise service operations.

Skills

Basic microsoft

Job description

D1 SOLUTIONS PTE. LTD. in Singapore is seeking an Assistant Operations Manager to oversee day-to-day production operations, uphold safety standards, and analyse performance data to avert issues. The role includes driving process improvements to optimise resources and enhance customer satisfaction.

Responsibilities cover risk management, budgeting, business continuity, staff development, service quality, and crisis leadership. Flexibility for irregular hours is required.