Operations Manager ( Cleaning)

bnl services pte ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

bnl services pte ltd is seeking an experienced Operations Manager to oversee multiple cleaning project sites in Singapore. You will plan and deploy manpower, monitor KPIs, and ensure service standards are met to deliver consistent client satisfaction.

In this fast-paced role, you will supervise site supervisors and ground staff, manage attendance and performance, ensure safety compliance, and coordinate with HR on recruitment and deployment to meet operational needs.

Qualifications

• Minimum 3–5 years of operations management experience (Cleaning / Stewarding preferred).
• Strong leadership and team management skills.
• Able to handle multiple sites and work in a fast-paced environment.
• Good communication and problem-solving skills.
• Familiar with cleaning industry standards and procedures.
• Proficient in basic computer skills (Excel, reporting, etc.)

Responsibilities

• Oversee and manage multiple cleaning project sites.
• Plan and deploy manpower effectively to meet operational needs.
• Ensure service standards and KPIs are met at all times.
• Handle client feedback, site inspections, and service recovery.
• Supervise and guide site supervisors and ground staff.
• Manage staff attendance, performance, and discipline matters.
• Ensure compliance with safety regulations and company policies.
• Coordinate with HR on recruitment and staff deployment.

Skills

Leadership

Team management

Multi-site coordination

Problem solving

Communication

Industry standards

Basic IT skills

Job description

Key Responsibilities:

• Oversee and manage multiple cleaning project sites
• Plan and deploy manpower effectively to meet operational needs
• Ensure service standards and KPIs are met at all times
• Handle client feedback, site inspections, and service recovery
• Supervise and guide site supervisors and ground staff
• Manage staff attendance, performance, and discipline matters
• Ensure compliance with safety regulations and company policies
• Coordinate with HR on recruitment and staff deployment

Requirements:

• Minimum 3–5 years of operations management experience (Cleaning / Stewarding preferred)
• Strong leadership and team management skills
• Able to handle multiple sites and work in a fast-paced environment
• Good communication and problem-solving skills
• Familiar with cleaning industry standards and procedures
• Proficient in basic computer skills (Excel, reporting, etc.)