Operations Manager

hilltop hangout pte. ltd.; Singapore; Sur place; SGD 42 000 - 64 000; Plein temps

Résumé du poste

Hilltop Hangout Pte. Ltd. in Singapore is seeking an experienced Operations Manager to oversee daily activities, coordinate logistics, manage staff rosters, and ensure service excellence across the venue.

You will drive sales, conduct stock takes, monitor food and beverage quality, and report sales data, contributing to profitability and smooth business operations.

Responsabilités

• Oversee daily operational activities to ensure smooth business functioning and service excellence
• Manage staff by coordinating tasks, monitoring performance, and fostering a productive work environment
• Coordinate logistics to optimize supply chain efficiency and timely delivery of goods
• Deliver customer service by addressing inquiries and resolving issues to enhance customer satisfaction
• Plan and organize events to support marketing and business objectives
• Conduct stock taking to maintain accurate inventory records and prevent shortages or overstock
• Inspect food and beverage quality to ensure compliance with safety and quality standards
• Develop and manage staff rosters to ensure adequate coverage and operational efficiency
• Drive sales performance by meeting or exceeding established sales targets
• Perform costing analysis to control expenses and maximize profitability
• Handle daily sales consolidation by accurately recording and reporting sales data

Description du poste

Responsibilities

• Oversee daily operational activities to ensure smooth business functioning and service excellence
• Manage staff by coordinating tasks, monitoring performance, and fostering a productive work environment
• Coordinate logistics to optimize supply chain efficiency and timely delivery of goods
• Deliver customer service by addressing inquiries and resolving issues to enhance customer satisfaction
• Plan and organize events to support marketing and business objectives
• Conduct stock taking to maintain accurate inventory records and prevent shortages or overstock
• Inspect food and beverage quality to ensure compliance with safety and quality standards
• Develop and manage staff rosters to ensure adequate coverage and operational efficiency
• Drive sales performance by meeting or exceeding established sales targets
• Perform costing analysis to control expenses and maximize profitability
• Handle daily sales consolidation by accurately recording and reporting sales data