Operations Manager

astek singapore innovation technology pte. ltd.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Astek Singapore is seeking an Operations Manager to oversee digital workplace operations based in Singapore. The role focuses on end-user device lifecycle, workspace administration, and central model packaging within a run-and-pack approach.

Responsibilities include MSP-enrolled operations, device onboarding/offboarding, and maintaining ABM and Zoom Rooms environments across Asia. Strong coordination with regional stakeholders is required, with follow-the-sun support for EMEA/AMER as needed.

Qualifications

• Bachelor's degree with experience in digital workplace administration and endpoint management.
• Autonomous in mastering and packaging within a centrally defined core model.
• Core technical skills include Workspace ONE, Microsoft 365 administration, Endpoint management, ABM, patching/packaging, Zoom Rooms.

Responsibilities

• Run operations with MSP: enrollment, packages, compliance.
• Manage device onboarding/offboarding and lifecycle across Asia.
• Operate Zoom Rooms and the Asia ABM setup.
• Perform application patching and packaging per the core model.
• Evolve the environment during the service-to-MSP transition.
• Be the primary contact for central workplace and regional stakeholders.

Skills

Digital workplace administration

Stakeholder coordination

Autonomy

Education

Bachelor's degree

Tools

Workspace ONE

Microsoft 365 administration

Endpoint management

Apple Business Manager (ABM)

Application patching and packaging

Zoom Rooms

Job description

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Operations Manager which would be based in Singapore

Responsibilities and requirements:

• Bachelor's degree with experienced digital workplace administrator with a run and endpoint-management background.
• Autonomous on mastering and packaging within a centrally defined core model.
• Core technical skills: Workspace ONE / Microsoft 365 administration, Endpoint management, device lifecycle and Apple Business Manager (ABM), Application patching and packaging; Zoom rooms.
• Run operations with MSP: enrollment, packages, compliance.
• Manage device on/offboarding, lifecycle across the Asia scope.
• Operate Zoom rooms and the Asia Apple Business Manager (ABM).
• Perform application patching and packaging in line with the central core model.
• Evolve the environment in step with the service-to-MSP transition.
• Key point of contact for the central workplace and regional stakeholders, delivery core model and standard among Asia.
• Supporting the delivery of services to the EMEA / AMER as part of a follow-the-sun model.