Operations Leader: Elevate Quality, Growth & Efficiency

INTERTEK MANPOWER RESOURCES PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

INTERTEK MANPOWER RESOURCES PTE. LTD. is seeking an experienced Operations Manager to lead daily operations, manage production KPIs, and drive efficiency across departments in Singapore.

The role involves budgeting, staffing, and developing supplier relationships to ensure steady product supply. You will implement quality controls, coach staff, and coordinate with the GM to align policies with strategic goals while fostering continuous improvement and cost control.

Qualifications

• Proven work experience as an Operations Manager or similar role.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Excellent communication skills.
• Leadership ability and strong interpersonal skills.

Responsibilities

• Perform quality controls and monitor production KPIs.
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.
• Find ways to increase quality of customer service.
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products.
• Negotiating contracts with vendors to ensure that terms are fair for both parties.
• Monitoring inventory levels to ensure that products are available when needed.
• Ensuring that products are stored properly to eliminate spoilage or damage.
• Preparing bids and proposals for potential clients and customers.
• Preparing budgets, cash flow forecasts, and other financial reports for management review.
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns.
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels.
• Developing and implementing marketing strategies to promote products and increase sales volume.
• Communicate all operating policies and/or issues at department meetings.
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Skills

Operations management

Leadership

Budgeting & forecasting

Communication

Organizational skills

Shift work

Job description

INTERTEK MANPOWER RESOURCES PTE. LTD. is seeking an experienced Operations Manager to lead daily operations, manage production KPIs, and drive efficiency across departments in Singapore.

The role involves budgeting, staffing, and developing supplier relationships to ensure steady product supply. You will implement quality controls, coach staff, and coordinate with the GM to align policies with strategic goals while fostering continuous improvement and cost control.