Operations Lead, Logistics & Process Improvement

S.F. Express (Singapore) Pte Ltd; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

S.F. Express (Singapore) Pte Ltd is seeking an Operations Coordinator to oversee daily logistics workflows, including inbound, outbound and warehousing activities in Singapore. You will report bottlenecks to the Project Manager and ensure tasks are assigned and completed on time.

You will analyze processes, propose SOPs, prepare monthly KPI reports, and collaborate with warehousing and transport teams to meet client deliverables, while ensuring MOM safety compliance.

Qualifications

• Degree or Diploma in Supply Chain / Logistics or related field.
• At least 1 year of experience in supply chain.
• Experience in warehouse operation.
• Strong project management skills.

Responsibilities

• Oversee daily logistics workflows (inbound/outbound/warehousing) and report bottlenecks to the Project Manager.
• Coordinate and guide operations staff; ensure tasks are assigned and completed on time.
• Monitor processes and suggest improvements to enhance efficiency and service quality.
• Manage disruptions and provide on-the-ground solutions to minimize downtime.
• Collaborate with Project Manager, warehouse, and transport teams for client deliverables alignment.
• Compile monthly KPI reports for the Project Manager and highlight trends.
• Identify best practices and propose SOPs for implementation across the operations team.
• Ensure compliance with MOM regulations and workplace safety; report incidents.
• Provide operational support on special projects, data analysis, and client reporting.

Skills

Project management

Logistics knowledge

Education

Degree or Diploma in Supply Chain / Logistics

Job description

S.F. Express (Singapore) Pte Ltd is seeking an Operations Coordinator to oversee daily logistics workflows, including inbound, outbound and warehousing activities in Singapore. You will report bottlenecks to the Project Manager and ensure tasks are assigned and completed on time.

You will analyze processes, propose SOPs, prepare monthly KPI reports, and collaborate with warehousing and transport teams to meet client deliverables, while ensuring MOM safety compliance.