Logistics Operations Lead | Efficiency & SOPs

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking an Operations Coordinator to oversee daily logistics workflows (inbound/outbound/warehousing) and guide operations staff.

You will report bottlenecks to the Project Manager and help ensure timely completion of tasks while maintaining service quality. You will monitor processes, suggest improvements, manage disruptions, and collaborate with warehouse and transport teams.

Qualifications

• Degree or Diploma in Supply Chain / Logistics or related studies.
• Experience in the supply chain industry.
• Experience in warehouse operation.
• Good project management skills.

Responsibilities

• Oversee daily logistics workflows (inbound/outbound/warehousing) to ensure seamless execution, reporting any bottlenecks to the Project Manager immediately.
• Coordinate and guide operations staff daily, ensuring tasks are assigned and completed on time. Act as the primary escalation point for ground staff before involving the Project Manager.
• Monitor operational processes and suggest improvements to the Project Manager to enhance efficiency, reduce costs, and maintain service quality.
• Manage and resolve operational disruptions (e.g., transport delays, system errors), providing on-the-ground solutions to minimize downtime.
• Work closely with the Project Manager, warehouse, and transport teams to ensure internal alignment on client deliverables.
• Compile monthly KPI reports (efficiency, staff output, service levels) for the Project Manager’s review, highlighting trends and areas for improvement.
• Identify best practices and propose new SOPs to the Project Manager for implementation across the operations team.
• Ensure all operational activities comply with MOM regulations and workplace safety standards; report any incidents to the PM for formal documentation.
• Provide operational support to the Project Manager on special projects, data analysis, and client reporting as required.

Skills

Supply chain experience

Warehouse operation

Project management

Education

Degree or Diploma in Supply Chain / Logistics

Job description

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking an Operations Coordinator to oversee daily logistics workflows (inbound/outbound/warehousing) and guide operations staff.

You will report bottlenecks to the Project Manager and help ensure timely completion of tasks while maintaining service quality. You will monitor processes, suggest improvements, manage disruptions, and collaborate with warehouse and transport teams.