Operations Executive

Home Cleaning SG; Singapore; Hybrid; SGD 42,000 - 56,000; Full time

Job summary

Home Cleaning SG in Singapore is seeking an Operations Executive to join our team. You will work closely with Supervisors and cleaning specialists to deliver reliable cleaning services to clients, while overseeing daily operations and schedules.

Ideal candidates have 2 years in cleaning or facilities management, strong communication, and the ability to coordinate with Mandarin-speaking staff if possible. This is a full-time role with regular office hours and standby support for urgent issues.

Qualifications

• 2 years of working experience in cleaning/facilities management industries would be advantageous.
• Not required but bonus if able to speak Mandarin as to liaise with Mandarin speaking workers.
• Excellent time management, able to work in a fast-paced environment with minimum supervision.

Responsibilities

• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• To conduct site visits and handle quotations and tendering of jobs.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staff to complete ad-hoc tasks assigned.

Skills

Communication skills

Interpersonal skills

Job description

Job description for Operations Executive

We are a growing facility management company in Singapore looking to hire an Operations Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the team. As an Operations Executive, you will be working closely with a team of Supervisors and cleaning specialists to deliver cleaning services to the clients.

Responsibilities

• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• To conduct site visits and handle quotations and tendering of jobs.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staff to complete ad-hoc tasks assigned.

Requirements

• 2 years of working experience in cleaning/facilities management industries would be advantageous.
• Good with communication and interpersonal skills.
• Not required but bonus if able to speak Mandarin as to liaise with Mandarin speaking workers.
• Full-Time position. Ability to start immediately is preferred.
• Working Hour(s) in Office: 9am – 6.30pm, Monday to Friday
• Contactable out of working hours and standby to resolve urgent issues.
• Excellent time management, able to work in a fast-paced environment with minimum supervision.