Operations & Client Liaison Specialist

TS Group Pte Ltd; Singapore; On-site; SGD 29,000 - 40,000; Full time

Benefits offered by this job

5-day work week

Job summary

TS Group Pte Ltd is seeking an Administrative Coordinator to maintain and update records, prepare reports, and coordinate inspections for dormitory operations in Singapore. You will handle MSRF requests, liaise with Operations, Marketing, and other teams, and ensure timely follow-up with multiple stakeholders.

The role requires 1 year of admin/coordination experience, strong Microsoft Office skills, and excellent communication and documentation abilities in a fast-paced environment.

Qualifications

• Minimum NITEC/Higher NITEC, Diploma, or equivalent qualification in Business Administration, Marketing, Hospitality, or a related field.
• At least 1 year of administrative or coordination experience; fresh graduates with strong administrative skills may also be considered.
• Proficient in Microsoft Office (Excel, Word, and Outlook).
• Good written and verbal communication skills.
• Strong organizational and documentation skills with attention to detail.
• Able to coordinate with multiple stakeholders and manage follow-up actions.
• Comfortable working in a fast-paced operational environment.
• Experience in customer service, property management, dormitory operations, hospitality, or facilities coordination will be an advantage.
• 5 - day work week (Monday to Friday)

Responsibilities

• Maintain and update operational records and databases, including MSRF (Miscellaneous Service Request Form), catering locker and kitchen locker records.
• Prepare and issue operational reports and notices, such as room inspection reports and defect reports.
• Coordinate room inspections, including room return inspections and FEDA inspections, ensuring proper documentation and follow-up.
• Process MSRF requests for operational items such as refrigerators, fans and other dormitory equipment.
• Coordinate defect rectification with the Operations and Maintenance teams and liaise with the Marketing team on client communications and cost recovery where required.
• Serve as the primary point of contact for clients on day-to-day operational matters and ensure timely resolution of operational issues.
• Maintain accurate documentation and ensure all operational records are properly filed and up to date.

Skills

Microsoft Office

Organizational skills

Documentation

Education

NITEC/Higher NITEC or Diploma in Business Admin/Marketing/Hospitality

Job description

TS Group Pte Ltd is seeking an Administrative Coordinator to maintain and update records, prepare reports, and coordinate inspections for dormitory operations in Singapore. You will handle MSRF requests, liaise with Operations, Marketing, and other teams, and ensure timely follow-up with multiple stakeholders.

The role requires 1 year of admin/coordination experience, strong Microsoft Office skills, and excellent communication and documentation abilities in a fast-paced environment.