Operations Change Management Intern: Process Improvement

PwC; Singapore; On-site; SGD 17,000 - 23,000; Full time

Job summary

PwC Singapore is seeking an Intern/Trainee to support Internal Firm Services operations. You will aid process improvement, collect data for decision making, and help create user guides. You’ll collaborate with multiple departments and learn to implement AI-powered tools to streamline daily tasks.

The role emphasises communication, independence, and a proactive approach to learning in a fast-paced environment.

Qualifications

• Currently pursuing a Bachelor’s degree and keen to develop in process improvement.
• Excellent written and verbal communication and teamwork.
• Highly motivated, eager to learn, and able to manage time effectively.
• Organised, deadline-driven, and able to work independently.

Responsibilities

• Understand business needs by analysing current processes and identifying pain points.
• Conduct desk analysis and gather data to support decision making.
• Learn to collect user feedback to adapt proposed solutions.
• Liaise with stakeholders from various departments and teams.
• Create support materials such as user guides and SOPs.
• Assist in building and maintaining AI-powered tools to support daily tasks.

Skills

Process improvement

Change management

Stakeholder management

Strong communication

Team player

Time management

Independent working

Education

Pursuing Bachelor's degree

Job description

PwC Singapore is seeking an Intern/Trainee to support Internal Firm Services operations. You will aid process improvement, collect data for decision making, and help create user guides. You’ll collaborate with multiple departments and learn to implement AI-powered tools to streamline daily tasks.

The role emphasises communication, independence, and a proactive approach to learning in a fast-paced environment.