Case Management

PRIVATE CLIENT SERVICES BY MERCER PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. in Singapore seeks a motivated assistant to support the sales team with sales development and implementation, liaise with insurers, and maintain documentation for each application.

The role requires a diploma or degree with 3–4 years of relevant banking or insurance experience, proficiency in Microsoft Office, and strong English communication; Mandarin is a plus. You will organize medical examinations, handle client reimbursements, and participate in

Qualifications

• Diploma or Bachelor degree with 3–4 years’ experience in banking or insurance.
• Proficient in Microsoft Office.
• Performance driven and results focused.
• Team player with excellent interpersonal, communication and negotiation skills.
• Fluent in written and spoken English; Mandarin advantageous.

Responsibilities

• Assist the sales team with sales development and implementation to achieve business objectives.
• Submit and liaise applications with insurers.
• Maintain proper documentation for each application.
• Familiar with insurance products and banks’ credit procedures.
• Perform administrative tasks such as organizing medical examinations and logistics for new leads, preparing insurance forms and policy contract packages, and handling client reimbursements.
• Handle inquiries from internal and external customers.
• Participate in internal and external training/learning programs.
• Participate in general improvements of internal processes.

Skills

Sales development

Communication

Negotiation

Interpersonal skills

Team player

Education

Diploma/Bachelor degree

3-4 years banking/insurance experience

Tools

Microsoft Office

Job description

We will count on you to:

• Assist the sales team with sales development and implementation in achieving their business objectives
• Submit/ liaise applications with insurers
• Assist in proper documentation and maintenance of each application
• Familiar with insurance product/ services and banks’ credit procedure
• Perform administrative tasks, such as organizing medical examination and logistic for new leads, preparing insurance forms and policy contract package, handling client’s reimbursement
• Handle enquiries from internal and external customers
• Participate in internal & external continuous training/ learning programs
• Participate in general improvement of internal process

What you need to have:

• Diploma/ Bachelor degree or equivalent with at least 3-4 years’ experience preferable in the banking/ insurance industry
• Proficient in Microsoft Office
• Performance driven and results focused
• A team player that possess good interpersonal skills with excellent communication and negotiation proficiencies.
• Fluent in verbal and written English. Proficiency in Mandarin will be an advantage