Operations Assistant (Leasing)

Cycle & Carriage; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Cycle & Carriage, a member of the Jardine Cycle & Carriage Group, is seeking an Operations Assistant to support daily operations and perform administrative duties. This role focuses on short-term rentals and service requests, delivering excellent customer service and ensuring smooth operations.

The successful candidate will handle vehicle delivery/collection, inspect vehicles for damages, coordinate turnaround, supervise maintenance, manage bookings, and assist with ad-hoc tasks.

Qualifications

• 5.5 day work-week.
• Hold a valid Singapore driving license with minimum 2 years driving experience.
• Experience in customer service roles will be necessary.
• Operational excellence with strong work ethics and sense of accountability.
• Familiar with Singapore roads, rules, and regulations.

Responsibilities

• Delivery and collection of vehicles from our customers.
• Inspection of vehicle for any damages and turning around of the vehicle for the next rental.
• Attending to ad-hoc duties such as accidents, replacement of vehicles and damages to vehicles.
• Maintaining and upholding the condition of vehicles including daily upkeep, servicing and maintenance, interior and exterior condition.
• Follow through accident repairs and servicing status with workshop.
• Managing customer bookings and requests.
• Other ad-hoc administrative & operational duties.

Job description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Operations Assistant will support the daily operations and fulfil general administrative duties which includes attending to short-term rentals and/or service requests from customers. The motivation to provide excellent service to customers will be something you desire to do!

The Opportunity

• Delivery and collection of vehicles from our customers
• Inspection of vehicle for any damages and turning around of the vehicle for the next rental
• Attending to ad-hoc duties such as accidents, replacement of vehicles and damages to vehicles
• Maintaining and upholding the condition of vehicles including daily upkeep, servicing and maintenance, interior and exterior condition
• Follow through accident repairs and servicing status with workshop
• Managing customer bookings and requests
• Other ad-hoc administrative & operational duties

Job Requirements

• 5.5 day work-week
• Hold a valid Singapore driving license with minimum 2 years driving experience
• Experience in customer service roles will be necessary
• Operational excellence with strong work ethics and sense of accountability
• Familiar with Singapore roads, rules, and regulations

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia’s Best Companies to Work Platinum Award in 2025 (11th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.